Job no: MRF11318
Location: Kuwait
Kuwait Head Office
Starbucks
From the beginning, Starbucks set out to be a different kind of company. One
that not only celebrates coffee and the rich tradition, but that also brings a
feeling of connection. Starbucks coffeehouses have become a beacon for coffee
lovers everywhere because they know they can count on genuine service, an
inviting atmosphere and a superb cup of expertly roasted and richly brewed
coffee every time. It 's not unusual to see people coming to Starbucks to
chat, meet up or even work. Starbucks is a neighborhood gathering place, a
part of the daily routine - and we couldn't be happier about it. Get to know
us and you'll see: we are so much more than what we brew. Starbucks prides
itself on its people, or 'partners' as we call them. We strive to develop each
partner to achieve their career goals, whether this is to become a district
manager, Coffee Master or work within one of our Head Office functions.
The job holder will be responsible for demand forecasting and planning
activities associated with stores and products for entire Middle East and
North Africa (MENA) region. The job holder will require leadership skills,
forecast modelling and analytical skills, and possess sound communication
skills.

Functional responsibilities

• Develop demand forecast , incorporating current and accurate market information that allows the company to correctly predict customer demand and provide the overall business and its supply chain with the appropriate information to plan how to meet that customer demand


• Develop demand forecasts (operational and strategic forecasts) at multiple levels of aggregation for multiple time horizons using deepest level of granular data (e.g., SKU, product, store type, store operating hours, store location, channel etc.)


• Review historical sales trends, research demand drivers, leverage internal and external data sets (including but not limited to seasonality, and variability), preparing various statistical models to come up with forecast


• Leverage the demand forecast to come up with demand plan for fulfilment centers (FC) across MENA. The demand plan will be used by supply & replenishment team for translating into optimal orders and replenishing FCs regularly


• Monitor, and report essential changes to forecasts and so demand plan, business strategies, and budgets, support company management with risk assessment and activities to help mitigate the risk and propose and implement solutions that accurately improve demand forecasts

Process and system responsibilities

• Develop foundational processes, either directly or collaboratively with other supply chain sub-functional leads, ranging, but not limited to, from data collection, data cleansing, data structuring, and products lifecycle


• Carrying of business process development and support implementation of demand forecasting and planning software and maintaining the same, while developing and sharpening quick tools to develop demand


• Evaluate and monitor forecast accuracy, at different levels (e.g. stores or FC etc), periodically to identify problematic areas and take corrective actions to maintain accuracy at target levels. Responsible to deliver forecasts accuracy targets that drives appropriate inventory levels across supply chain


• Closely coordinate and communicate operations' action plans with supply & replenishment planning and constantly engage with various internal and external stakeholders ensuring alignment in lead times, inventory days, write-off plans and inventory aging.


• Regular reporting to Senior and Executive management of the demand forecast, demand plan and KPIs (e.g. forecast error, trends, bias etc.) and collaborating with supply & replenishment teams to help achieve business KPI's.
  Cross-functional responsibilities:


• Utilize a collaborative and consensus approach by working with operations, marketing & category, finance, logistics and various supply chain sub-functions to obtain current and accurate information for demand forecasts and demand plan and reconcile variances and refine the forecast model


• Manage monthly demand review process with key stakeholders for all markets ensuring business insights and sales plan are captured and translated into the demand forecast and demand plan


• Continuously focusses to improve the overall business planning and S&OP processes and develops actionable plans to improve its maturity across all aspects (capability, process improvements and automation). Support Annual Business Planning/monthly forecasting process by driving volume and value forecasting
  Partners responsibilities:


• Responsible to lead the demand forecasting and planning team. Leads, motivates, train and support the team in taking extra mile and collaborate with other teams


• Provide leadership and engage and develop team members in a high-performance environment
  Knowledge and Qualifications:


• ‎5+ years of experience in food & beverage or similar industries


• ‎5+ years of experience in demand forecasting & demand planning,


• ‎3+ years of people management experience in high communication environment


• Should have experience with drawing, getting approvals, business case development and supply chain assessment will be advantageous


• In-depth understanding of forecasting models (e.g., data analysis, trend forecasting), and demonstrated advanced methodological skills, data analysis or logic Skills


• Commercial and business acumen knowledge to challenge and drive consensus across cross-functional, clearly communicating across many levels of the organization
  About Us:
  Alshaya Group is a dynamic family-owned enterprise which was first established
  in Kuwait in ‎1890. With a consistent record of growth and innovation, Alshaya
  Group is one of the world's leading brand franchise operators, offering
  customers an unparalleled choice of well-loved international brands,
  including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle
  Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C,
  Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe,
with thousands of stores, cafes, restaurants and leisure destinations, as well
as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty,
Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group
colleagues are united by a commitment to delivering great customer service and
brand experiences.

Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio
reflects the choices and lifestyle of its customers. From flagship stores and
restaurants in prestige malls, to local coffee shops, drive-thrus and online,
Alshaya Group brings customers the brands they love in the places they want to
be.
Advertised: ‎17 Nov ‎2022 Arab Standard Time
Application close: ‎16 Dec ‎2022 Arab Standard Time