Career Opportunities: Assistant Officer, Vehicle Delivery (11261)

Job Summary/Purpose

Attend and deliver error-free vehicles to customers with complete explanations
of features, and documentation and give away promotional gifts thereby
ensuring the highest level of customer
satisfaction.

Job Responsibilities

‎1. Daily inspection of completed Retail PDI units and arrange fixing of
number plates before customer arrival.
‎2. Report Errors/Rejections to Supervisor, Vehicle Delivery. Follow up with
PDI and Recheck after correction.
‎3. Fill the Joint inspection Sheet/Hand over Sheet from PDI to Delivery
Center for each completed unit.
‎4. Confirm with Data Entry that number plates have been fitted and vehicle is
ready for delivery.
‎5. Ensure all the units are parked and organized in proper lines in the
Delivery Center at all times and before closing.
‎6. Inform the customer (through telephone calls) on the vehicle delivery
status and schedule (Day, Timings, Contact Staff etc).
‎7. Explain to the customer vehicle features, navigation, entertainment
center, cruise control, steering wheel controls, USB, Bluetooth and additional
accessories.
‎8. Issue and activate T-connect package for customers.
‎9. Confirm that the customer has understood all the vehicle features and
benefits, maintenance, and warranty conditions.
‎10. Ensure number plate, chassis and documents all match during the delivery
process.
‎11. Immediately report any problems or dissatisfaction from the customer to
CR Representative/PDI/ Supervisor, Vehicle Delivery.
‎12. Maintain company Dress code and discipline.

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Group. It must not be copied or used for commercial or other purposes without
prior written consent of the Management of Al-Sayer Group.