eCommerce Officer - eCommerce - Kuwait

Job no: MRF10859
Location: Kuwait
Kuwait Head Office
eCommerce
eCommerce is an exciting new support function within Alshaya as the business
launches transactional websites for a number of the ‎75+ brands and ‎15+
countries within the Alshaya portfolio. The function is rapidly building
Alshaya 's multi-channel capability to deliver customers' choice and
convenience when shopping in a number of rapidly growing online emerging
markets. The function is split in to ‎4 key areas - Trading & Merchandising,
Operations & Program Management, Design & Content and Digital Marketing.
Job Profile: Responsible for the management and delivery of localized web
site product and generic on site content in a timely manner to ensure new
products are launched on time as required by the brand, as well as ensuring on
site content is accurate and updated as required by the brand/market.
Responsible for the management of translators to ensure the timely translation
of site and marketing content in line with brand guidelines and tone of voice.
Key Performance Areas:
Product Range and Content Management
* Responsible for planning, managing, and coordinating product range content delivery (copy, image and rich content where applicable)
* Responsible for the reporting of product range content and visibility status to regional brand and online team
* Responsible for managing the critical path for launching new season collections to the agreed brand timelines
* Responsible for liaising with regional brand teams to prioritize product content requirements to support host brand scheduling
* Identify risks to delivery timelines and proactively problem solve or escalate as required to Content Manager.
* Maintain accurate calendars, schedules and communications documents.
* Plan and structure content in a timely manner for translation officers.
* Responsible for documentation of best practice guidelines for Local Source content to ensure consistent and high quality product information and images are provided by suppliers
* Support the Content Manager in the development of range and product content reporting / analysis tools
Skills
* Organization, prioritization, and management skills.
* Resilience and great attention to detail.
* Ability to motivate and influence team and individuals
* Strong presentation skills
* Strong interpersonal/networking skills
* Content information structure, usability testing, copywriting management, and UAT.
* Use of Adobe suite (advantageous)
* HTML coding (advantageous)
* Microsoft Office - advanced excel skills.
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established
in Kuwait in ‎1890. With a consistent record of growth and innovation, Alshaya
Group is one of the world's leading brand franchise operators, offering
customers an unparalleled choice of well-loved international brands,
including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle
Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C,
Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe,
with thousands of stores, cafes, restaurants and leisure destinations, as well
as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty,
Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group
colleagues are united by a commitment to delivering great customer service and
brand experiences.

Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio
reflects the choices and lifestyle of its customers. From flagship stores and
restaurants in prestige malls, to local coffee shops, drive-thrus and online,
Alshaya Group brings customers the brands they love in the places they want to
be.
Advertised: ‎24 May ‎2022 Arab Standard Time
Application close: ‎23 Jun ‎2022 Arab Standard Time