Categories
:
Automotive
Salary
:
Negotiable
Job Information
:
Our client, a passenger car dealership has an immediate opening for an
experienced Service Manager to manage their service department in Kuwait.
The role is a hands-on management opportunity to initiate changes and lead a
multi-national workforce in a dynamic and forward thinking dealer group.
The Role
* Lead a multi-national workforce within the workshop, service reception, warranty and administrative team
* Set and maintain high operational standards for the business
* Agree budgets, forecasts and KPIs for the business
* Operate an efficient and profitable business
* Highlight and rectify inefficiencies and bottlenecks
* Ensure CSI remains above targets
* Manage and close customer complaints effectively
* Report on departmental performance on a monthly basis
* Aftersales marketing
* Staffing - appointment, training, development, appraisals etc.
Who we're looking for
* Service Manager in a franchised car dealership for at least three years
* Middle East experience an advantage
* UK Plc or large car dealer group experience considered
* Arabic speaking desirable
* Highly resilient and target focussed
* Financial understanding (P&L reporting)
* Coaching and motivational skills
What's on offer
A competitive monthly salary package of KWD 1,700 plus bonus scheme (around
KWD 400 per month), annual flights, family status and healthcare.
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