Customer Service Representative - Branches - Retail Banking Division (Watheefti Fair)

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Job details

Job Description



  • Identify customer's needs and refers them to appropriate branch relationship officer.

  • Answer questions and provide guidance to branch's customers regarding bank products/services and policies.

  • Research and address customer' inquiries regarding specific transactions.

  • Responsible for assisting customers with their banking needs.

  • Provide information on banking fees, or electronic banking.

  • Resolving day to day service issues for bank's customers.

  • Make follow up calls to ensure client satisfaction.

  • Collect customer information for use in marketing.

  • Provide information and step by step instructions for using the Bank's services.


Skills



  • Communication

  • Teamwork

  • Client Focus
    Easy Apply

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Job Summary

  • Advertiser: Commercial Bank of Kuwait
  • Announcement date: 19/10/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Salary: -
  • Phone number: -

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