Goods Handout and Return & Exchange Co-worker

؜ - ؜الكويت ؜ -

Job details

Job ID: REF384T
Date posted: ‎08/‎12/‎2022
Company description


The IKEA vision is to create a better everyday life for the many people. We do
this by offering a wide range of well-designed, functional home furnishing
products at affordable prices . We are part of IKEA Al-Homaizi Limited,
operating in three countries - Kuwait, Jordan, and Morocco.
Our keywords are Home, People, Happiness, Development, Leadership, Inclusion
& Diversity, All with Passion!
Join us to bridge your dreams and unique ideas within an organization that
believes in People !

Job description


Customer Service

* To check picked customer orders goods handout.
* To collect and prepare picking of customer orders goods handout.
* To ensure that the Customer Handout orders must always be picked first.
* To ensure to hand-out the right products to the customers within an acceptable waiting time. To communicate to the customer that the order is ready for collection by calling out the order number.
* To place aside any customer order that is not immediately collected and mark the customer 's waiting number.
Technical
* To report stock discrepancies/missing products to the warehouse.
* To compare the products on the trolley with those detailed on the customer order printout.
* To ensure that the picked order contains all parts of the relevant products & has been completely picked.
* To check that the product packaging is undamaged.
* To ensure that the correct stock balances are always kept in the computer system.
General
* To carry out any other jobs assigned by the Service Operations Manager or Group Leader.


Qualification
* Post Secondary or Diploma in Business Management.
* ‎2 years experience as a receptionist.
* Courteous and efficient Customer service & communication.
* Taking responsibility in handling & solving problems Quality, accuracy & commitment to work.


More Information

A few more details for you

This position is full-time and is located in Kuwait.
Please send your CV in English and tell us why you would be a good fit for
this role.

Job Summary

  • Advertiser: IKEA
  • Announcement date: 11/10/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Salary: -
  • Phone number: -

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