Position
Bulgari MEAI, for its Store based in Kuwait, is searching for the Deputy Store
Manager. The position will report to the Store Manager and, besides covering
the Sales Advisor activities, will be accountable for the following main
responsibilities (when the Store Manager is not on duty):
Profile
Accountabilities - Act as a reference person for all staff in sale-related
processes and issues on the sales floor - Provide feedback to sales team and
after sale team on service delivery and sales attitude - Manage clients
concerns/ disputes/ complaints assuring that the customer satisfaction is
constantly pursued and restored - Approve discounts as per policy - Perform
back office activities coordination (when Head of Back Office is not on duty)
Additional information
Qualifications/Professional Capabilities - At least 7 years of experience in a
Sales position - Selling skills and Store procedures knowledge - Managerial
experience - Very strong commercial background and focus - Fluent English
(other language is a plus) - Knowledge of business application
(Taxi/Beanstore, CRM) Personal Competencies - Conscientiousness - Drive -
Commitment - Managerial Effectiveness - Teambuilding - Planning & Organization
Professional Family Competencies - Interpersonal sensitivity - Customer
orientation - Ownership - Impact - Initiative - Negotiation - Business
awareness - Networking - Integrity - Self development
JOB NUMBER ****
COUNTRY / REGION ****
CITY ****
CONTRACT TYPE ****
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