Marketing & Online Manager - Milano - Kuwait

Job no: MRF12450
Location: Kuwait
Kuwait Head Office
Milano
Milano is a leading fashion-focused footwear and accessories retailer,
offering a wide variety of styles drawing inspiration for the leading
international fashion trends. The brand offers an eclectic mix of shoes and
bags ranging from casual to something for those more formal occasions. Our
staff provide friendly customer service in a stylish and comfortable
environment.
The Role:
You will be responsible for the marketing strategy across all digital
platforms (web, social and mobile) for a defined group of brands; supporting
the achievement of their business goals.
Specific responsibilities include:
* Managing the digital marketing work streams from conception to execution, results delivery and reporting. Delivering best in class customer engagement and a healthy return on investment
* Leveraging strong management skills to regulate content production, research, analysis as well as delivering an outstanding on line customer experience.
* Translating marketing plans into online activities and build engagement with consumers both existing and potential.
* Feeding back campaign effectiveness to the Digital Marketing Director to help build continuous improvement.
* Responsiblity for delivering the online KPI's for building brand loyalty and awareness, as well as delivering commercial sales benefits to the in-store tills, e-commerce sites.
Qualifications & Requirements:
* Expert understanding of all digital platforms and their best practice utilisation with ‎3-‎5 years' industry experience managing digital campaigns across social media channels.
* Passionate about leveraging technology and digital media to drive customer engagement.
* Experience managing international brands with demonstrated ability to deliver results across multiple brands and stakeholders.
* Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships
* Strong project management, budget management and organisational skills.
* Team player, with the confidence to take the lead and guide other departments when necessary.

• Good technical understanding - an individual who can pick up new tools and concepts quickly.

About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established
in Kuwait in ‎1890. With a consistent record of growth and innovation, Alshaya
Group is one of the world 's leading brand franchise operators, offering
customers an unparalleled choice of well-loved international brands,
including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle
Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C,
Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe,
with thousands of stores, cafes, restaurants and leisure destinations, as well
as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty,
Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group
colleagues are united by a commitment to delivering great customer service and
brand experiences.

Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio
reflects the choices and lifestyle of its customers. From flagship stores and
restaurants in prestige malls, to local coffee shops, drive-thrus and online,
Alshaya Group brings customers the brands they love in the places they want to
be.
Advertised: ‎12 Jul ‎2023 Arab Standard Time
Application close: ‎11 Aug ‎2023 Arab Standard Time