HIM Supervisor

JOB DESCRIPTION
Designation : HIM Supervisor
Section/Department : Health Information Management
Reporting to : HIM Manager
Responsible for/Reporting Staff : Medical Record, Archiving and Data
Management Staff
Purpose and Scope of the Job:
Under the supervision of HIM Manager, the HIM Supervisor is responsible for
overseeing the administrative and operational duties related to the Data
Management, Medical Records and Archiving areas.

Main Duties and Responsibilities/Performance Standards
* To assume responsibility for all administrative and supervisory duties related to Data Management, Medical Records and Archiving areas, ensuring that units are fully functional and meet departmental objectives.
* Effectively distribute and oversee departmental work and responsibilities in order to improve workflow processes which achieve departmental goals and objectives targets, as per operational plan.
* Conduct on-going training, coaching, auditing and evaluation of staff to ensure knowledge and skills gain in job functions and accuracy of results and reports.
* Supports staff in research design and effective data utilization, including, but not limited to, knowledge of data resources and access, database and query design, statistical and other analyses, report writing and design, through HIS systems.
* Assist in the review/revision/development of the departmental policies & procedures, job descriptions, manpower, and duty rosters as needed
* Represent HIM Manager, or as a member, in Committees requiring HIM presence and functions.
* Continuously assess areas of improvement and develop action plans and evaluation criteria to increase productivity and efficiency.
* Verify that usage of EMR and releases of information are in accordance with Hospital policies and procedures, guaranteeing security and confidentiality of patient health information.
* Assist in developing annual operational objectives and KPIs to ensure departmental progression and development.
* Aid in evaluation, planning and adoption of newly-introduced software as part of the organizational strategy toward full automation.
* Suggest and implement improvements related to EMR-related reports and reporting methods.
* Ensure accurate and timely data is disseminated to internal and external customers.
* Perform other duties as required assigned by HIM Manager to ensure departmental goals and objectives are achieved.
* Ensures safety standards (occupational and patient safety) are complied.
* Ensures quality and patient safety practices are followed
* Provides or promotes patient and family-centered care
* Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.

Qualifications, Competencies and Skills:
Education : Bachelor's Degree related to Administration/Statistics.
Master's Degree Preferred
Experience : Five years' experience directly related to the duties and
responsibilities specified, particularly expertise in data management.
Licensure : Not Applicable
Language : Proficiency in English Language.
Computer Proficiency : Computer literacy - highly skilled

Performance Competencies
* Ability to lead and manage a team effectively and efficiently.
* Ability to maintain quality and security standards related to patient information
* Knowledge of medical terminology & healthcare organization processes
* Strong organizational skills & self-initiative
* Excellent Communication Skills in English
* Ability to work under pressure and resolve issues quickly
* Expertise in MS Office suite
* Possesses good team spirit, interpersonal and motivational skills
* Following established policies & procedures for safeguarding patient protected health information
* Knowledge of hospital HIS systems, processes, documentation, and data management standards.

Principle Working Relationships and Remarks
* HIM Manager
* Executive Leadership
* Medical Records/Archiving staff
* Clinical Staff