Drata Company wants to hire Solutions Architect - EMEA in Kuwait تريد شركة دراتا توظيف مهندس الحلول - أوروبا والشرق الأوسط وأفريقيا في الكويت

Kuwait Jobs Today Drata Company announces new job opportunities. Are you
looking for job opportunities in Kuwait? Drata Company announces the opening
of recruitment for many jobs in various specializations in Kuwaiton today's
date. These opportunities are available to all nationalities. Learn about the
available jobs and how to apply through the following advertisement.
Required jobs in Drata company and their details:
Solutions Architect - EMEA
About the job
As a Solutions Architect at Drata, you are the customer-facing technical
expert for the world’s most advanced security and compliance automation
platform. SAs execute within the Customer Success function at Drata and work
closely with Engineering and Product Management to drive fast and smooth
security readiness programs, create and deliver best practices for a broad
range of complex integrations and APIs, and advocate on behalf of customers’
needs for a rapidly growing platform. You’ll build trust and empathy with
Drata’s most complex customers as you help connect their infrastructure,
diagnose and remediate gaps, and advise them toward a continuous and self-
sufficient compliance posture. You will also build that same trust with and
empower internal-facing teams to support Drata customers and continue our
best-in-class customer experience.
What problems you’ll solve:
Increase customer understanding of Drata’s technical functionality and self-
sufficiency in day-to-day usage
Lower the bar for external resource usability by customers
Lower the bar for external and internal resource usability, and communication
of basic functional concepts, by all of Customer Success
Reduce the number and frequency of engineering escalations through technical
remediations and explanations to other Customer Success teams and customers
What you'll do:
Be the technical expert on Drata’s entire platform, covering third-party
integrations via APIs and webhooks, desktop applications, logging, database
architecture, scripting, and documentation
This will include deeper specialization in certain functional areas as
customer and business needs dictate, including Google Workspace and GCP,
Microsoft ‎365 and Azure, GitHub, JIRA, MDMs, multiple HRIS and background
check providers, and others
Serve as a technical partner and advocate for all of Drata’s customers
Develop dedicated and deep technical and business relationships with Drata’s
most mature and complex customers, in which you’ll help craft unique solutions
outside the boundaries of the current platform and highlight specialized
enhancements for Product Management months ahead of the current product
roadmap
Deliver and document technical architecture design and implementation guidance
to CEOs, CTOs, CISOs, IT directors, and other security and compliance teams to
ensure a clear path toward achieving success with multiple security,
governance, risk, and compliance frameworks
Stage, reproduce, and document platform behavior and customer issues to lead
to quick resolutions, bug tickets, and new feature requests
Partner with Customer Success and Sales to implement new discovery and
onboarding processes, demonstrate value, and solution best practices for
unique and varying technical configurations
Articulate usage trends, competitive advantages and risks, and evolving
integration platforms to Engineering and Product Management leaders that lead
directly to production enhancements and gap closures
Perform data migrations and deploy custom code to increase automation and
transparency for customers
Mentor other Solutions Architects and Technical Support Representatives to
grow their skills and experience
Train and empower all Customer Success teams on current product features,
behavior, and level ‎1 troubleshooting
What you bring:
‎5+ years of post-sales experience in a Solutions Architect, Technical Account
Manager, Customer Success Engineer, or equivalent position, ideally in B2B
SaaS
Enterprise customer-facing experience required, including demonstrated
leadership with multiple roles
Hands-on development experience in Azure, AWS, GCP or equivalent large-scale
infrastructure systems
Working knowledge of desktop applications and machine architecture on Windows,
Mac, and Linux devices (including Chrome OS)
Extensive experience with REST APIs and JSON
Consultative or development experience with JavaScript, TypeScript, ReactJS,
Python, and Bash, Shell, and/or Unix scripting
Exceptional verbal and written communication skills, and comfort with leading
independent presentations, training, and debugging sessions with CTOs and
business users
Past experience working hand-in-hand with Sales, Sales Engineering, Customer
Success, and Partner Integration teams
A demonstrated track record of trust and influence with Product Management,
Engineering, QA, and Security teams
Must be located in the London Metro area
Benefits:
Drata covers ‎100% of the supplemental benefits offered through Plane
Learning & Development: $‎500 annually towards professional development
opportunities + $‎250 annually towards personal development opportunities
Employees are entitled to a minimum of ‎20 days of paid time off per year based
on local and country statutory requirements. Eligible employees may also use
Drata’s Flexible Paid Time Off Policy.
‎16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with
your newborn, newly adopted, or foster child
Work Remotely: Flexible hours and work from home + $‎1,000 annually to cover
necessary business related items for your home office
How to apply for jobs
To apply for the aforementioned jobs, you can follow these steps:
To go to the application page. (
Job opportunities for Drata Company
)
Click on a job title to view details.
Please click the Easy Apply button at the top of the page.
Enter the required information in the pop-up screens.
Click Review to review the form.
Source and additional details
Job source: The official website of the company
Posted Date: ‎17-‎2-‎2024 (Please check the date before applying).
Required Nationalities: All nationalities.