United Real Estate Company wants to hire Call Center Agent in Kuwait تعلن شركة العقارات المتحدة توظيف وكيل مركز الاتصال في الكويت

Kuwait Jobs Today United Real Estate Company announces new job opportunities.
Are you looking for job opportunities in Kuwait? United Real Estate Company
announces the opening of recruitment for many jobs in various specializations
in Kuwaiton today's date. These opportunities are available to all
nationalities. Learn about the available jobs and how to apply through the
following advertisement.
Required jobs in United Real Estate company and their details:
Call Center Agent
About the job
Job Description
To complete customer service tasks that ensure customers have the information
and assistance they need and maintain the company’s positive reputation.
Skill Requirements
Male Bilingual Candidate
High School or secretarial certification
Strong English and Arabic language skills (written and spoken
‎2+ Years of experience as a Call Center Agents
Responsibilities
Handle inbound and outbound calls.
Identify the needs of customers, provide accurate solutions, and give
satisfactory answers to their queries, concerns, and complaints as soon as
possible.
Call URC customers and potential customers whenever needed to inform them
about the company’s new products, services, policies, ... etc.
De-escalate situations involving dissatisfied customers, offering patient
assistance and support.
Document all customer interactions and tickets in the (CRM) system
Regularly reviewing and updating the customers information in the (CRM)
system.
Collaborate with the call center supervisor and the other call center agents
to improve the customer service.
Ensure to follow the customers service script provided by the company.
Maintain strong customer relationships.
How to apply for jobs
To apply for the aforementioned jobs, you can follow these steps:
To go to the application page. (
Job opportunities for United Real Estate Company
)
Click on a job title to view details.
Please click the Easy Apply button at the top of the page.
Enter the required information in the pop-up screens.
Click Review to review the form.
Source and additional details
Job source: The official website of the company
Posted Date: ‎17-‎2-‎2024 (Please check the date before applying).
Required Nationalities: All nationalities.

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