Kuwait Jobs Today Diyar United Company announces new job opportunities. Are
you looking for job opportunities in Kuwait? Diyar United Company announces
the opening of recruitment for many jobs in various specializations in
Kuwaiton today's date. These opportunities are available to all nationalities.
Learn about the available jobs and how to apply through the following
advertisement.
Required jobs in Diyar United company and their details:
IT Helpdesk Supervisor
Job Description
A. Job Purpose:
Lead a team of Customer Services Team Leaders and Customer Services
Representatives.
B. Accountabilities:
Manage, develop and lead a Customer Service team focused on delivering best in
class customer service focused on first time resolution and customer
retention.
Responsible and accountable for the successful delivery of the agreed targets,
budgets and goals.
Create a Customer Service function that continually aspires to achieve
excellence in all areas.
Provide motivational and inspirational leadership to diverse teams with varied
skills and abilities, responsible for all aspects of customer service.
Responsible for drive performance to exceed agreed customer services levels
and continually push the barriers to deliver improvements in customer service
and reduction in operating expenses.
C. Qualifications:
Have necessary skills to configure and manage BMC Service or equivalent Desk
application.
Experience in diagnosing and solving computer related problems (Hardware &
Software)
Experience in supervising and managing the Helpdesk staff.
ITIL implementing and operating experience is a must.
ISO20000 Implementing is preferable.
How to apply for jobs
To apply for the aforementioned jobs, you can follow these steps:
To go to the application page. (
Job opportunities for Diyar United Company
)
Click on a job title to view details.
Please click the Easy Apply button at the top of the page.
Enter the required information in the pop-up screens.
Click Review to review the form.
Source and additional details
Job source: The official website of the company
Posted Date: 4-2-2024 (Please check the date before applying).
Required Nationalities: All nationalities.
4 فبراير2024