Call Center Agent Arabic Speaker
KD 350
• Obtains client information by answering telephone calls & answering (live
chat) as per company policy.
• Informs clients by explaining procedures, answering questions & providing
information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and
guidelines; recommending improved procedures.
• Answer incoming calls and respond to customer’s (live chat)
• Management and resolving customer complaints
• Identify and escalate issues to supervisors
• Research, identify, and resolve customer complaints using applicable
software
• Document all call information according to standard operating procedures
• Complete call logs and reports
Please send your cv to
[email protected]
or what up 99684884
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