Branch Manager Operations
الوصف الوظيفي
Develop and implement a growth strategy in the area.
Become an expert on our products and provide guidance to customers to
integrate or create new solutions.
Manage existing customers in the area with a focus on growth.
Build, develop and maintain constructive and collaborative relationships with
key stakeholders at our customers.
Pro-actively develop sales opportunities with existing and new customers.
Manage contract negotiations in close cooperation with the respective product
origin teams.
Ensure accurate stock merchandise and management (stock ageing, stock loss,
space management) within the store.
Oversee and monitor all point of sales activities in the store which includes
- sales transactions, tracking customer orders and payments, registering sale
and maintaining inventory updates, providing service, handling returns and
refunds, gathering consumer data for feedback
Oversee and monitor the inventory management in the store ( stock
availability, order management, back store management, stock movement within
store)
Ensure that the store is in compliance with the company policy for all
employment and state laws, including wage and hour, human rights and equal
employment opportunities
Ensure the company policy and procedures are communicated in a timely manner
and adhered to accordingly
Oversee cash transaction entry and management ( petty cash, POS cash elements,
change floats)
Regularly audit own store administration and resolve any issues
Monitor and continuously seek to understand commercial environment, local
trading patterns, competitor activity and market trends in the retail sector
and their impact on store.
Monitor and handle customer complaints and take corrective action in line with
Company policy
Maintain high standards of visual appearance throughout the store including
all non-retail areas
Maintain window and in-store displays to a high standard in line with
merchandising guidelines
Prepare and review store reports on sales, commercial profit and stock ageing
(slow moving, fast moving and non moving items)
Execute price revisions within the store
Maintain a high level of store health and security for company assets, cash,
stock and customer property
Ensure seasonal peaks, important trading/promotional events are taken account
of when preparing forecasts and staff rosters.
المهارات
Carry out regular and relevant in-store training and enroll staff on relevant
Learning and Development courses
Support induction of new recruits through buddy system
Monitor staff welfare ( staff accommodation and transport) and facilitate
complaint resolution
Oversee staff development and drive motivation levels of the store associates
Ensure effective resource planning and succession planning
Ensure store expectations and priorities are communicated to staff
Review and provide regular feedback on staff’s performance against
expectations
Thabt Gulf Digital Solution Now Hiring Branch Manager Operations تقوم الآن
شركة Thabt Gulf Digital Solution بالتعاقد مع مدير فرع العمليات