We're hiring!
CALL CENTER AGENT
• Male / Female.
• Arabic Speaker.
• Obtains client information by answering telephone calls & answering (live
chat) as per company policy.
QUALIFICATIONS/SKILLS:
Strong verbal communication
• Informs clients by explaining procedures, answering Phone skills.
questions & providing information.
• Maintains communication equipment by reporting • Data entry skills.
problems.
• Maintains and improves quality results by adhering standards and guidelines;
recommending improved procedures.
• Listening.
. Customer focus.
to. Customer service.
• Attention to detail.
• Professionalism.
• Multi-tasking.
• Answer incoming calls & respond to customers (live chat).
• Management and resolving customer complaints.
• Identify and escalate issues to supervisors.
• Research, identify, and resolve customer complaints using applicable
software.
• Document all call information according to standard operating procedures.
• Complete call logs and reports.
• Working from Saturday to Thursday.
• Can join immediately.
• Work location in Kuwait City.
⚫ Salary 350KD.
Proficient in relevant computer...
Interested candidates can send their CVs to:
[email protected]
Or Send your CV on WhatsApp at
99684884
Calls will not be answered