Assistant Restaurant Manager
About the job
Job Function:
The Assistant Restaurant Manager assists the Restaurant Manager with the day
to day operations of the restaurant and is responsible for maintaining smooth
and efficient service, upholding company and brand service standards, proper
attendance, grooming, positive attitude effectively through quality leadership
and communication. Plays the leading role in promoting the desired work
culture around “TDE”.
Responsibilities :
Responsible for day to day operations and running of the restaurant during any
given service period.
Delivering and maintaining the highest level of guest experience and ensuring
that total dining experience measures up to company and brand standards.
Upkeep of the image, standards and principle of the organization, keeping a
transparent easily accessible style of management.
Leading by example.
Identify and assisting team training needs and ensure all team members receive
relevant information regarding training needs to successfully perform their
duties and provide exceptional service and helps them grow within the
organization.
Implement, monitor and measure cost controls to ensure minimal wastage and
optimize revenue generation.
Monitor and ensure all furniture, equipment, utensils, silverware used during
service in the restaurant are accounted for, properly handled and maintained
to prevent excessive wear and tear, pilferage, minimization of breakages and
mishandling.
Assisting with restaurant reporting pertaining to operations on a regular
basis and as required.
Handling the store and responsible for restaurant stock rotation and inventory
control.
Monitor workflows and service sequences and provide hands on support when
required.
Maintain guest relations and PR.
Identifying and handling guest complaints and crises in an efficient and
professional manner.
Ensuring restaurant safety and hygiene standards meet company and Kuwait
government requirements and regulations.
Liaise with back of house and other operational areas to ensure smooth running
of the restaurant, resolving any operational issues and building
relationships.
Ensure all third-party activities are coordinated, organized, managed
throughout all operational departments.
Contribute to the ongoing F&B; research and keep up to date with market
trends.
Ensure all SOP’s are adhered to and maintained.
Assisting with team rosters ensuring amount of labor and costs are kept at
acceptable levels.
Ensuring staff are prepared, presentable and motivated for their service
period.
Be prepared and flexible to assist in any of the company’s branches abroad or
local, at any time; temporarily or permanent.
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