Immediate Hiring for Call Center/Pre Sales Department

Immediate Hiring for Call Center/Pre Sales Department
We are Amwaaj Dental Center, Kuwait’s premier dental care center. We are
located in Ras Salmiya, Gulf Street, and are immediately hiring for the role
of Call Center/Pre Sales Department Executive.
Working days: Saturday-Thursday, Fridays are off.
Job Responsibilities:
 Following up - post calls with patients
 Call arrival rate – number of calls per day
 First call resolution – problem solved from the first call the first time
 Maximizing the number of patients as per the monthly target
 Use the content creator under the supervision of the Manager
 For any inquiry, keep the number and name and try to convince the patient to
visit the clinic
 Send a greeting message for the inquiries and keep following up by sending
another message within ‎3 days as a reminder
 Coordination and Collaboration with the team
 Handling inquiries from social media- WhatsApp and Instagram.
Requirements:
• Diploma from an Administration institute or equivalent.
• Fluent in Arabic
• A minimum of ‎1 year of experience in a related field.
• A strong customer service background
• Excellent oral and written communication skills.
If interested, please share your CV/Resume on [email protected] at
earliest