Are you ready for a real challenge? We are a New Startup organization and
we’re looking for a Customer Service agent femalewho will be part of the
customer support team. The Ideal Candidate m
ust be a resident in Kuwait, transferable visa,preferably bilingual
Reply to customer queries and comments posted on the company’s social media
page.
Resolve customer inquiries efficiently and quickly via social media based
within the scope of work
Review social media posts to ensure that all inappropriate content is removed
and all queries are answered
Knowing company products and services to effectively communicate with
customers and provide them with the correct resolution
Staying informed on all the current and latest social media trends,
innovations, and changes
Manage large amounts of incoming phone calls.
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open
and interactive communication
Provide accurate, valid and complete information by using the right
methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives
within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file
documents
Follow communication procedures, guidelines and policies
·
Provide excellent customer service with great attention to detail
[email protected]
Customer Service Agent The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Responsibilities Communicate with customers via phone, or WhatsApp chat. Provide knowledgeable answers to questions about …
Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Com…
Bilingual Customer Service Agent A reputed Health and Wellness company seeking a dynamic and customer-focused individual to join our team as a Bilingual Customer Service Agent. The successful candidate will play a crucial role in providing exceptional service to our diverse customer base in Arabic …
Bilingual Customer Service Agent A well-reputed health and wellness company is currently looking for a Customer Service Agent. The candidate should be proficient in both written and spoken English and Arabic. It is essential for the candidate to be an Arabic native speaker capable of communicating …
Job Role / Function **Customer Service** Years of Experience **0 - 1** Career Level **Entry Level** Gender **Unspecified** Expiry date **06 Aug 2022** Job Description * Maintaining a positive, empathetic, and professional attitude toward customers at all times. * Responding promptly to customer…
Lina's and Dina's Nutrition Consultants company was founded in 2005 as Kuwait's nutritional leader. Providing health and nutrition solutions to all types of specific needs to thousands of clients. For More Information about Lina’s and Dina’s Diet center Visit: www.linasanddinas.com Lina’s and Dina’…
Customer Service Agent **Location:** Abu Dhabi, AE . **About Etihad Airways** Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the …
Job Description: * Managelargeamounts of incoming phone calls * Generate sales leads * Identify and assess customers' needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid a…
A successful candidate will act as the voice of Noorka, conducting calls and chats with our customers, and protecting their time by providing timely solutions to their problems. **What you will be doing** * Be responsible for ensuring the highest levels of customer service is delivered to our cus…
Job Purpose: To handle a broad range of customer contacts, namely inquiries/complaints via telephone, e-mail or fax for the dnata outsource Contact Centre business. To provide excellent customer service to existing as well as new third party accounts and therefore further strengthen and grow the ou…