Process & Control Improvement Specialist

At ABC, we brew the joy of true togetherness to inspire a better world. A big
part of that means brewing better people with the heart of our company in our
four values:

• Passion for consumers and customers


• Care for people and planet


• Enjoyment of life


• Courage to dream and pioneer

Job Purpose
Executes and implements tasks within seven areas: controls monitoring, process
and controls management, continuous process improvement framework, compliance,
assurance, mismanagement, and fraud management.
Duties and Responsibilities
‎1. Establishes process-related policies and oversees process improvement.
‎2. Reports to the finance director
‎3. Supports the markets of Algeria, Tunisia, Lebanon, and La R eunion.
‎4. Achieves regional and local goals through directing and executing changes.
‎5. Improves the overall control environment.
‎6. Prepares the yearly plan for Process and Control Improvement.
‎7. Ensures that the P&CI's duties were completed correctly.
‎8. Delivers on schedule and in full, with the necessary quality measures.
‎9. Monitors the progress of various activities and projects in order to take
appropriate action on a timely manner.
‎10. Ensures that the objectives are understood by the employees.
‎11. Gathers concerns from various audits and presents them to the management
team.
‎12. Assists the firm in developing action plans and following up to ensure
that these plans are carried out.
‎13. Works with the team to examine new rules and modified documents to ensure
that all corporate governance requirements are met.
‎14. Examines the timely delivery of reports and presentations to the
management team.
‎15. Improves P&CI capabilities and competences locally or wherever assistance
is required.
Control Monitoring:
‎16. Monitors and verifies the efficacy of controls, and leads the execution
of corrective measures in collaboration with operations management.
Process and Control Management:
‎17. Ensures that business processes and controls are created and maintained
correctly.
‎18. Collaborates with local management to ensure that the global process
design and management methods are implemented in the firm.
‎19. Ensures that controls are completely integrated into the design of the
processes and continuously monitors the process performance indicators to
detect any risk or potential for improvement.
Continuous Process Improvement:
‎20. Manages continuous process improvement in various processes by adopting
innovation and creating self-capabilities for process improvement via
training.
‎21. Challenges existing processes in order to discover possibilities for
improvement through benchmarking.
‎22. Calculates the financial advantages and costs of the improvement
suggestions.
‎23. Analyzes the influence of the modification on the process and working
methods.
‎24. Informs local management about the process and assesses success when
projects are completed.
Risk Management:
‎25. Prepares and leads a risk workshop with the leadership team's management
team.
‎26. Aids management in identifying strategic operational risk in terms of
effect and possibility.
‎27. Coordinates with stakeholders on risk-mitigation measures and evaluates
risks on a continuous basis.
‎28. Coordinates with local and worldwide P &CI on the control methods that
must be checked throughout the year.
Fraud Management:
‎29. Enhances fraud prevention and detection in accordance with the Heineken
fraud control framework.
‎30. Assists in fraud investigations relating to business process control as
required by global legal affairs or global audit to examine specific events.
‎31. Launches initiatives to raise fraud awareness.
‎32. Conducts a fraud training course for management and the leadership team
in order to detect fraud threats affecting OPCO.
‎33. Agrees on mitigation strategies and oversees action plans' execution.
Compliance :
‎34. Ensures that processes and controls are created, implemented, and run in
accordance with Heineken policies, procedures, and regulations.
‎35. Examines new policies and changes created in accordance with the Heineken
framework.
‎36. Challenges existing policies based on operational practices.
Assurance :
‎37. Supports global and external audit in monitoring and planning their
audits, as well as driving audit findings closure.

Education & Experiences
Educational Background: Bachelor's degree in Business
Years of Experience: ‎2-‎4 years of relevant experience in FMCG industry.
Qualifications & Other Requirements
* Excellent command of English Language. French is a plus
* Excellent presentation and communication skills for different audience including Executive

Personal Skills
* Critical and Challenging
* Analytical Skills
* Interpersonal & Communication Skills
* High Persuasion and Negotiation skills
* Pro-active & Teamwork oriented
* Confident and articulate in expressing ideas to a mixed audience with varying views and challenges