Assistant Housekeeping Manager

Four Seasons can offer what many hospitality professionals dream of - an
opportunity to build a life-long career with global potential and a real sense
of pride in work well done.
In line with our plans for future growth, we are committed to staff levels
that are in keeping with our extraordinary staff-to-guest ratios. We believe
that attitude counts as much as skill. As a result, Four Seasons hires
motivated people who we train to perform superbly, while we create an
environment where they can flourish.
Ultimately, our culture breeds success, and rewards it in many different ways.
Work on a team that is built on mutual respect, collaboration, excellent
service and a passion to exceed guest expectations by providing the most
memorable guest experience. From elegant surroundings of the finest quality,
to caring, highly personalized ‎24-hour service, Four Seasons embodies a true
home away from home for those who know and appreciate the best. The deeply
instilled Four Seasons culture personifies by its employees - people who share
a single focus and encourage to offer phenomenal service.
We seek the creative talents that are well-mannered, visionary, and passionate
and having a deep understanding of the hospitality concept.
Four Seasons Cairo at The First Residence is currently looking for Assistant
Housekeeping Manager
The Housekeeping Assistant Manager ensures our guest accommodations and all
areas front and back of house are maintained in a spotless condition at all
times. They assume a very "hands on" management of the day-to-day operation of
the Housekeeping Department by establishing and controlling planned cleaning
schedules, and working closely with the Front office to ensure that guest
accommodations are ready in a timely manner to Four Seasons standards. They
assist Supervisors with training and supervision of Housekeeping staff, and
assume responsibility for the Department in the absence of the Director of
Housekeeping.
The person we seek will be a passionate and motivated leader, with excellent
personal presentation and interpersonal skills. A demonstrated ability to lead
a multicultural team is essential, as is solid business acumen and a passion
for service. Strong training and supervisory skills are essential in this
role. Good written and spoken English skills are essential, as is computer
proficiency with MS Excel and Word. Applicants are required to have two years
of experience in a management role in Housekeeping. A college degree or
diploma preferably specializing in Hotel management or equivalent experience
is recommended.
The Opportunity
Manages a shift of the Housekeeping staff to assure that guest rooms and
public areas are cleaned to exacting standards. Manages a team of Room
Attendants and House Attendants responsible for the cleaning and upkeep of a
specific area of the hotel. Interviews, trains and schedules the staff.
Conducts Performance Evaluations and disciplines staff when needed. Schedules
work to be done daily, collects room and floor status sheets for assigned work
areas. Monitors each Room Attendant's daily progress. Inspects completed rooms
to assure that all standards have been met. When standards have been missed,
brings employee back to room and coaches the employee on how to correct the
deficiency. Coordinates work orders in assigned section. Follows up to be sure
work is completed. Releases checkout rooms to be sold.
Preferred Qualifications and Skills
* Must be able to work all shifts including, AM's, PM's, weekends, and holidays.
* Able to work in a standing position for long periods of time up to ‎8 hours a day.
* Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
* Ability to satisfactorily communicate in English.
* Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to ‎50 lbs.
* One year of related or equivalent experience is required.
* Requires a working knowledge of the housekeeping aspect of services, policies or operations and general knowledge of the hotel.
Join the team at Four Seasons Hotel Cairo At The First Residence and you
will be eligible for a range of benefits, including:
* Highly competitive remuneration package
* Employee Travel Program with complimentary nights and reduced rates on rooms and F&B in Four Seasons properties worldwide
* Excellent Training and Career Development opportunities
* Opportunities to build a successful career with global potential
* Employee Recognition Programmes and more!!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://twitter.com/FourSeasonsJobs
We look forward to receiving your application!