Job Number 23017135
Job Category Finance & Accounting
Location Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt
VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Complete end-of-day activities including posting charges to accounts, running
night audit backup, and roll the date. Process all payment types such as room
charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-
outs, correction vouchers, and miscellaneous charges. Print contingency lists
to have a record of all guests in case of emergency. Sell a room/accommodation
to guests without reservations based on availability. Operate telephone
switchboard station, process requests for wake-up calls, and advise guest of
any messages. Complete the Room Rate Variance Report. Process all guest check-
ins and assign room. Activate or reissue room keys using electronic key
machine. Count bank at end of shift and secure bank. Balance and drop receipts
according to Accounting specifications.
Report accidents, injuries, and unsafe work conditions to manager. Follow all
company policies and procedures; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests' service needs; assist
individuals with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others; support team to reach common goals. Comply with quality assurance
expectations and standards. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels , Marriott International's flagship brand with more than
500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.
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