Supervisor

؜ - ؜Cairo ؜ -

Job details

Works in close cooperation with all other staff assigned to the outlet, as
well as Kitchen, Stewarding and Cashiers. Works as per the outlets duty
schedule and shifts. Conducts weekly training sessions about Beverage and Food
Menu. Participates in weekly inventory on equipment, food item and general
stationary item. Ensures that orders are only issued against written / printed
receipts. Ensures own appearance (condition of uniforms) and grooming of all
staff is impeccable. Works towards the timely set up of the outlet areas and
the completion of all mise en place works, in line with the opening hours.
Prepares Store requisitions etc. Welcome arriving guest and ensures prompt
service. Ensures the well-being of all guests by maintaining a close
professional, friendly, yet discrete relationship. Maintains cleanliness and
best possible maintenance of the outlet and all related areas. Handles guest
complaints directly or refers them to the Outlet Manager. Attends all meetings
or briefings to maintain an open communication within the team. Knows the menu
and price structure by heart and can recommend when a guest asks for
assistance. Flexible to work in other areas when required. Aware of basic
cashier work and handles payments promptly and efficiently. Familiar with the
company's internal policies and safety procedures. To understand and strictly
adhere to the P&P and STM established in the Four Seasons Core Standards. To
report for duty punctually wearing the correct uniform and nametag at all
times. To maintain a high standard of personal appearance and hygiene at all
times. To maintain a good rapport and working relationship with staff in the
outlet and all other departments. To attend and contribute to all staff
meetings Departmental and Hotel trainings scheduled and other related
activities. To undertake any reasonable tasks and secondary duties as assigned
by the Assistant Manager and Outlet Manager. Ensure that guests receive
quality service by providing clear and understandable work direction for
Servers. Supervises the effectiveness of workflow and sequence of service
during service periods and provides constant hands-on support.
Supports the Assistant Restaurant Manager/Restaurant Manager to provide
constant coaching and counseling to colleagues to ensure their capability to
meet the needs of the customer and the organization.

Job Summary

  • Advertiser: Four Seasons
  • Announcement date: 30/01/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -

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اللغة: العربيّة