Restaurant Supervisor

At Four Seasons we believe in recognizing a familiar face, welcoming a new one
and treating every one we meet the way we would want to be treated ourselves.
We believe our purpose is to create impressions that will stay with you for a
lifetime. It comes from our belief that life is richer when we truly connect
to the people and the world around us. Our family members are masters of their
crafts who believe in treating others as we would have them treat us.
Four Seasons can offer what many hospitality professionals dream of - an
opportunity to build a life-long career with global potential and a real sense
of pride in work well done.
In line with our plans for future growth, we are committed to staff levels
that are in keeping with our extraordinary staff-to-guest ratios. We believe
that attitude counts as much as skill. As a result, Four Seasons hires
motivated people who we train to perform superbly, while we create an
environment where they can flourish.
Ultimately, our culture breeds success, and rewards it in many different ways.
Work on a team that is built on mutual respect, collaboration, excellent
service and a passion to exceed guest expectations by providing the most
memorable guest experience.
Four Seasons Cairo at The First Residence is looking for a Restaurant
Supervisor who shares our passion for excellence and is enthusiastic about
creating the ultimate service experience.

Essential Functions:

‎1.Trains and assist in identifying immediate and long-term need of all
employees.
‎2. Assist with monthly meetings and maintains bulletin boards/communication
logbooks.
‎3. Assist with annual evaluations and task appraisals on a regular basis.
‎4. Motivates staff to achieve ‎100% compliance to F.S.R.N standards.
‎5. Daily supervision of staff to assure smooth and efficient operation.
‎6. Sets the example for all employees in extending hospitality and assuring
guest satisfaction.
‎7. Addresses employee problems in a timely and professional manner.
‎8. Assures ‎100% compliance to all service and product standards.
‎9. Performs daily inspections of front and back of the house areas.
‎10. Carries out daily menu briefings.
‎11. Requisition supplies and equipment necessary to meet business
expectations.
‎12. Assist with development of programs to ensure high level of product
knowledge for all staff.
‎13. Controls staffing levels within labour guidelines.
‎14. Effectively train staff to meet the established product standards.
‎15. Prepares accurate payroll records.
‎16. Constantly strives to minimise wasteful practices and ensure correct
handling of all supplies and equipment.
‎17. Complete knowledge of Micros system.
‎18. Follows accounting procedures in handling of banks, cash daily deposits.
‎19. Participates in beverage inventory for outlet.
‎20. Ensure that cost control measures are followed in beverage area of
department.
‎21. Perform other tasks or projects as assigned by hotel management and staff
What to Expect from Your Work Experience...You will

Be part of a cohesive team with a singular focus on creating the best possible
guest experience
Have the ability to demonstrate your unique personality and service style
while achieving the brand standards that make us Four Seasons
Have career growth opportunities both within Four Seasons Hotel Cairo at the
First Residence and worldwide with our company
Excellent Training and Development opportunities