Group Travel Planner
- (‎23000025)

CWT Meetings & Events is a global, full-service meetings and events agency
with over ‎30 years of experience providing innovative solutions for both
strategic meetings and event management. We live, breathe and thrive on
executing some of the most innovative events and finest meetings of all shapes
and sizes.
We're a community of ‎1,400 meetings and event experts spanning ‎68 countries
and we are continuing to grow. We are always on the lookout for talented
people to join us on our journey and help us to exceed both our own
expectations, and those of our clients.

Main Responsibilities:
* Deliver all group travel requirements of identified client accounts and be a trusted advisor to clients within this specialist area.
* Provide the highest possible level of personal group travel service to all clients.
* Forge and develop relationships across all levels of the M&E business imparting best in class market knowledge of airline and transport providers and thus supporting clients key objectives in travel arranging.
* Ensure maximum revenue generation in all areas for CWT M&E whilst always ensuring significant ROI to the client
Revenue:
* To maximise client revenue through up selling and promotion of the company's services.
* To be continually aware of the departmental targets and client income
* To ensure cancellations are managed in line with the company's standards and procedures
* To maximise all income opportunities and to be actively aware of commission rates, preferred partners securing and negotiating enhanced levels wherever possible.
Client Activity:
* To undertake face to face meetings with clients as and when required to do so
* For allocated client accounts, to immerse yourself in allocated client brand and culture through understanding of their market place and competitor landscape
* To support the rest of the M&E business pillars by providing them with new and existing leads within client account.
Operational Activity:
* To ensure all incoming calls and written communication are actioned promptly, efficiently and dealt with in an appropriate manner responding to the business and client needs
* To co-ordinate and reserve travel requirements negotiating on the client's behalf using agreed rate caps and CWT/Client preferred suppliers to achieve the best rates and commission.
* To adhere to the CWT standard or Client Specific Service Level agreements. Responsible for negotiating all rates and airline contractual terms & conditions
* To Identify upselling opportunities and action accordingly
* Identify scope creep and action accordingly
* Update in house system with all required information during the life cycle of an event for strict company compliance & client reporting purposes.
* To undertake any other duties or responsibilities that may reasonably be expected within the terms of the role as assigned by your Team Leader or Operations Manager
* To attend all meetings both internal and external that are deemed relevant, participating and contributing as necessary.
General Duties:
* To continually build relationships with preferred suppliers.
* To build effective working relationships and maintain regular communication with key individuals from all areas of the business.
* To continually improve and update own product knowledge through targeted activities and attendance of familiarisation trips, office presentations and site visits.
* To promote a professional image of CWT Meetings & Events to all clients and suppliers
* To be competent in computer skills, to include GDS, Word, Excel, PowerPoint and all relevant in house packages always ensuring systems are updated.
* To participate in training and educational sessions and attendance of industry related courses.
* To comply with Statutory and legal requirements for Fire, Health, Safety and Hygiene, and to ensure that you are working in accordance with these requirements.

LI-MR

Qualifications

Experience Requirements
* Amadeus and/or Sabre GDS
* Experience and knowledge of Business Travel
* Experience of the airline industry
* Word / Excel / PowerPoint and General IT skills essential
* Strong multi-tasker who works well under pressure and can easily deal with short lead requests
* Accomplished and confident negotiator
* Able to self-motivate
* Creative, open-minded and willingness to adapt
* Articulate
* An excellent communicator & team player
CWT is committed to creating a diverse environment and is proud to be an
equal-opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, gender,
gender identity or expression, sexual orientation, national origin,
disability, age, or veteran status.
Primary Location
:
EG-EG-Cairo
Work from home
:
No
Employment type
:
Standard
Job Family
:
Meetings & Events
Scope
:
Country
Travel
:
No
Shift
:
Day Job
Organization
:
Customer_Meetings & Events
Job Posting
:
Jan ‎26, ‎2023