Remote Detailing Manager

Job Description

Site Name: Egypt - Cairo
Posted Date: Jan ‎23 ‎2023

Hello. We 're Haleon. A new world-leading consumer healthcare company.
Shaped by all of us. Together, we're improving everyday health for millions of
people. By growing and innovating our global portfolio of category-leading
brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and
Centrum - through a unique combination of deep human understanding and trusted
science. What's more, we're achieving it in a company that we're building
together. In an environment that we're co-creating. And a culture that's
uniquely ours. Care to join us. It isn't a question.
Job Purpose:
Haleon is going through a Global Expert Transformation to enable powerful
moments of humanity between experts & patients that inspire better everyday
health and wellbeing for everyone.
This role will ensure leading the Digital Call Center DCC hub in Egypt to
maximize our meaningful Reach to HCPs and activate MEA Expert Strategy to
drive Omni-Channel Transformation and Digital Acceleration as well as drive
Sales Force Effectiveness and Efficiency across all MEA markets which yields
to growing expert recommendations proven to increase penetration across all
categories that we serve in.
Key Responsibilities:
* Directly reporting to MEA BU Expert Marketing Director and responsible for executing Expert Marketing Strategy with HCPs in collaboration with DCC Team.
* Collaborates with the distributor DCC Team to meet the overall DCC KPIs within agreed timelines.
* Collaborates with MEA LOC Expert Marketing Managers to mutually activate and contribute to Expert Marketing Plans with adherence to the relevant Haleon's Codes of Promotion and local regulations.
* Collaborates with MEA LOC SFE Managers to mutually activate and contribute to Sales Force deployment Plans, as well as performance tracking and KPIs measurement.
* Collaborates with MEA LOC Training and Capability Managers to mutually activate and contribute to Sales Force Developmental Plans.
* Assures developing and maintaining quality HCPs' database.
* Supports DCC Team to meet Daily Call Rate with different channels, Phone - Veeva Engage Meeting - e-mails …etc.
* Supports DCC Team to meet Unique Reach Targets to HCPs at right Frequency with Multi-Channel Cycle Plans MCCPs.
* Supports DCC Team to secure Multi-Channel Consents from HCPs to be digitally reached by Haleon's different channels.
* Supports DCC Team to enable HCPs to register on HHP Haleon Health Portal and leverage the scientific content and personal training.
* Supports DCC Team to enable HCPs to attend Haleon's Webinars.
* Cascades to DCC Team the Detailing priorities of Power Brands to right audiences (Dentists - GPs - Pharmacists)
* Remote Sampling Custodian.
* Facilitate local physical AVAs, Conferences, Symposia …etc.
* Leverage systems and data analytics (Veeva CRM - mySkills - myLearning - IPSOS - IQVIA - HHP/Webinar Trackers …etc.) to manage DCC Team's Performance and identifies best Practices to share across MEA Teams and areas of improvement to design CAPAs Corrective Actions/Preventive Actions.
* Spend ‎70% of business time in coaching DCC Team to assure that the right brand positioning is communicated to D/HCPs through set of selling and soft skills within the POWER SalesForce Framework.
* Conduct regular performance review meetings with the DCC Team to track performance agreed short-term and long-term strategies & actions.
* Champions Haleon's values and behaviors as a role model to ensure right things are done inline to policies and SOPs.
Educational Background:
* Medical background, Dentist, Physician, Pharmacists, Veterinary or Science
* Fluent English Commands is a must and French speaking is an add value (Preferred)
* Masters, Bachelors, or Diploma of Business Administration or Digital Marketing is an advantage
Area of Specialization
* SalesForce Management
* Expert Marketing Activation
Key Traits and Competencies
* Robust Leadership profile
* Agility to drive Change
* Diversified Communication and Coaching skills
* Vast Business Acumen in OTC arena
* Digital Savvy, with Microsoft Office Applications expertise
* Proactivity and sense of Ownership
Job-Related Experience:
* ‎5-‎7 years of experience in sales & marketing with at least ‎3 years as First Line Leader, with proven outstanding performance records
* Previous experience as a Senior Med Rep leading a team of Med Reps
Why Join Us?
The future of everyday health is changing. And we 're the people changing it.
In front of us is an incredible opportunity to go beyond what any of us have
done before. And make everyday health more achievable, more inclusive and more
sustainable. For more and more people.
So join us, as we build one of the world's leading consumer healthcare
companies. Join us to innovate our category-leading brands. To better
understand people's everyday health needs. To tackle the biggest barriers that
stand in their way. To change individual and societal behaviour.
Join us to work with colleagues who share your restless energy. To explore
your interests. To stretch yourself to do the best work of your career. And
join us, as together we build a working experience that encourages us all to
lead happier, healthier, more productive lives.
The way we see it, every day is an opportunity for better. And we're going all
in to realise it.
Diversity, Equity and Inclusion
At Haleon we embrace our diverse workforce by creating an inclusive
environment that celebrates our unique perspectives, generates curiosity to
create unmatched understanding of each other, and promotes fair and equitable
outcomes for everyone.
We're striving to create a climate where we celebrate our diversity in all
forms by treating each other with respect, listening to different viewpoints,
supporting our communities, and creating a workplace where your authentic self
belongs and thrives.
We believe in an agile working culture for all our roles. If flexibility is
important to you, we encourage you to explore with our hiring team what the
opportunities are.
Care to join us. Find out what life at Haleon is really like
www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive
environment that celebrates our unique perspectives, generates curiosity to
create unmatched understanding of each other, and promotes fair and equitable
outcomes for everyone. We're striving to create a climate where we celebrate
our diversity in all forms by treating each other with respect, listening to
different viewpoints, supporting our communities, and creating a workplace
where your authentic self belongs and thrives. We believe in an agile working
culture for all our roles. If flexibility is important to you, we encourage
you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is
entirely voluntary. We want to have an opportunity to consider a diverse pool
of qualified candidates and this information will assist us in meeting that
objective and in understanding how well we are doing against our inclusion and
diversity ambitions. We would really appreciate it if you could take a few
moments to complete it. Rest assured, Hiring Managers do not have access to
this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive
equal consideration for employment without regard to race, color, national
origin, religion, sex, pregnancy, marital status, sexual orientation, gender
identity/expression, age, disability, genetic information, military service,
covered/protected veteran status or any other federal, state or local
protected class.

Please note that if you are a US Licensed Healthcare Professional or
Healthcare Professional as defined by the laws of the state issuing your
license, Haleon may be required to capture and report expenses Haleon incurs,
on your behalf, in the event you are afforded an interview for employment.
This capture of applicable transfers of value is necessary to ensure Haleon's
compliance to all federal and state US Transparency requirements.