Job Number 23011821
Job Category Rooms & Guest Services Operations
Location The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt,
Egypt VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Monitor and direct personal and commercial vehicle traffic on property,
including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles
are legally parked and to maintain a smooth and efficient flow of traffic.
Monitor and maintain safety, security, and cleanliness of parking
areas/levels, and report any vehicles/safety hazards, unauthorized personnel,
or potential security problems to the manager/supervisor. Communicate parking
procedures to guests/visitors. Re-route traffic when parking facility reaches
maximum capacity and ensure staff is informed. Review shift logs/daily memo
books and document pertinent information in logbooks. Supply guests with
directions and information regarding property amenities, services, and hours
of operation, and local areas of interest and activities. Provide change to
guests. Complete nightly audit of parked vehicles with vehicle claim tickets,
resolve discrepancies, and submit list for charges to be posted by Night
Auditor. Maintain security of vehicles and vehicle keys.
Follow all company policies and procedures; report accidents, injuries, and
unsafe work conditions to manager; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests' service needs; assist
individuals with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; answer telephones using
appropriate etiquette. Support all co-workers and treat them with dignity and
respect. Stand, sit, or walk for an extended period of time or for an entire
work shift. Move, lift, carry, push, pull, and place objects weighing less
than or equal to 10 pounds without assistance. Perform other reasonable job
duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. As the premier worldwide provider of
luxury experiences, we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
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