Business Analyst WPB - GSC Cairo

؜ - ؜Cairo ؜ -

Job details


  • Employs an improvement mind-set to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.

  • Brings structure and order to undefined problems and/or large scale problems, making them easier to address and solve.

  • Uses systemic thinking and creativity in devising solution options.

  • Evaluates relative costs, benefits and obstacles of potential solutions before implementing.

  • Articulates or translates complex information in clear, meaningful and structured way to suit audience

  • Understands the Group's priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.

  • Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively

  • Defines requirements management, designs solutions and structures based on business requirements

  • Identifies areas of impact on the target operating model and designs activities to mitigate impact

  • Challenges business intent in a constructive manner

  • Manages the change audience with communications, training and development

  • Supports the programme management with impact assessment for change requests

  • Manages responsibilities, objectives and task allocations for large project or programme to ensure the individuals are being used in accordance with their skills

  • Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams
    Requirements
    Requirements:

  • Strong Business analysis, requirements gathering and design techniques skills

  • Change management and implementation management techniques and approaches

  • Basic Business reengineering knowledge

  • Waterfal and Agile / scrum methodologies of project delivery

  • Change Adoption activities

  • Knowledge of project management tools such as Clarity/ JIRA/ MS Office/Visio

  • Understanding of banking and/or financial services industry and/or shared services organizations

  • Relevant experience in business analysis, design, change and implementation on complex projects across countries or regions

  • Overall financial services industry knowledge with specific functional expertise

  • Extensive experience in requirements gathering and design activities with a mix of business, operations and technology focused projects

  • Analytical and problem solving skills

  • Ability to work independently and proactively

  • Experience with running meetings over video or teleconference in English

  • Effective communication, inter-personal and negotiating skills

  • Ability to use Design Thinking approach framework

  • Proven ability to work across regions, senior stakeholders and business sponsors

  • Strong organisational skills and ability to pick up work right away in any phase

  • Solid experience in Change Adoption processes, plan and implement change interventions to enable smooth transition to Business as usual, from requirements gathering, communications till end user training

  • Impactful communication

  • Change and Implementation Management

  • Stakeholder Management

  • Process Re-engineering

  • Consultancy
    Optional:

  • Certification of Competency in Business Analysis (CCBA) - Desirable

  • Certified Business Analysis Professional (CBAP) - Advantage

  • Lean Six Sigma Yellow / Green Belt - Advantage

  • Experience with transformation changes in consulting capacity - Advantage

  • Knowledge of Business Transformation Frameworks, methodologies and best practice techniques - Advantage

Job Summary

  • Advertiser: HSBC
  • Announcement date: 17/01/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -

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