Support Services Specialist and order booking

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productive, sustainable future. At ABB, we have the clear goal of driving
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and generations. Together, we are embarking on a journey where each and every
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differences.**

You will be working as System & Office Administration Specialist and will be
the part of Motion business area for Service division based in Cairo, Egypt.
In this role you will be responsible for providing an auxiliary service to a
Business/Division, engaging internal customers and drive efficient services in
various administrative areas

Your responsibilities

• Providing a service to the relevant business to meet current needs, efficiently and effectively performing tasks to high quality standards to ensure customer satisfaction, ensuring relevant processes, policies and procedures are correctly implemented and makes suggestions for improvement


• Overseeing the delivery of services by external providers in line with SLAs (Service Level Agreements) and reporting any shortcomings and areas for improvement, performing complex administrative activities and takes responsibility for delivering specific department processes/programs


• Researching, complying, verifying and analyzing information and issuing special reports, presentations, organization charts, communicating tasks within the area of responsibility, ensuring knowledge and information is shared and keeping others up to date


• Implementing ABB processes and initiates continuous improvement of administrative processes and procedures to maximize efficiency and effectiveness, acting as point of contact for internal/external enquiries by phone and email, initiates action and making judgments about urgency of issues


• Providing confidential support to individual executives and/or management team members, coaching and may have solid line manager responsibility for more junior administration staff, arranging business critical internal/external events


• Providing financial support on a department/project level, monitoring budget spend, raising and approving requisitions/invoices, etc

Your background

• Bachelor 's Degree in Business Administration / Commerce


• Minimum ‎4-‎6 years of experience in admin work


• Solid Knowledge in SAP requirement


• Fluency in both English and Arabic language is mandatory

Benefits

• Retirement plan

More about us

ABB Motion Services serve customers around the globe with innovative services
to maximize performance, uptime and energy efficiency throughout the lifetime
of electrical motion solutions. Electrical motion is applied everywhere in
industries, cities, infrastructure and transportation and is a cornerstone of
the energy revolution. Our people and culture are the foundation of our
success. We drive innovations through digitalization and make the difference
for our customers and partners every day. ABB Motion keeps the world turning,
while saving energy every day. Work model: on site #LI-onsite