Job Description Summary

As a Business Operations Specialist, you will manage different stages of our
installed base lifecycle from addition to end of life. You will do this by
entering customer quotations/contracts in the Service ERP, ensuring timely and
accurate billing of customers for contract and non-contract services and
managing various communications with customers. You will also assist in
deployment of the new Service CRM, Service Max, working on data preparation
and migration through collaboration with multiple stakeholders.

Job Description

Responsibilities

• Perform customer contract management in the Service ERP (contract addition, modification and deletion)


• Bill customers for contract and non-contract services, prepare invoice packages and resolve any disputes raised by customers relating to invoices issued.


• Ensure data quality in the various Service ERPs/Tools (Installed Base, Contracts, Warranty)


• Play an active role in deployment of the new Service CRM, Service Max, working on data preparation and migration through collaboration with multiple stakeholders


• Drive process improvement initiatives to increase operational efficiency

Qualifications and Desirable skills

• Bachelor 's Degree in Business or related field of study


• Proficiency in MS Office


• Strong verbal and written communication skills in English and Arabic


• Strong interpersonal skills


• Process-oriented mindset


• Attention to detail


• Ability to prioritize and meet deadlines

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters.
Employment decisions are made without regard to race, color, religion,
national or ethnic origin, sex, sexual orientation, gender identity or
expression, age, disability, protected veteran status or other characteristics
protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost
and flexibility you need to turn your ideas into world-changing realities. Our
salary and benefits are everything you 'd expect from an organization with
global strength and scale, and you'll be surrounded by career opportunities in
a culture that fosters care, collaboration and support.
#LI-IO1
#LI-Onsite

Additional Information

Relocation Assistance Provided: No