SPA Operations Supervisor

Job Number ‎22213155
Job Category Golf, Fitness, & Entertainment
Location The St. Regis Cairo, ‎1189 Nile Corniche, Downtown, Cairo, Egypt,
Egypt VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Create recreational activity agendas and advertisements using publishing
software. Conduct inventory of supplies, materials, and equipment and inform
manager of low supply items. Encourage, recruit, register, and schedule guests
to participate in recreation activities. Promote a fun and relaxing atmosphere
for guests. Provide information to guests about available recreation
facilities and activities. Promote the rules and regulations of the recreation
facility intended for the safety and welfare of guests and members. Observe
activity in the recreational facility and respond appropriately in accordance
with local operating procedure in the event of an emergency. Be aware of
possible situations where guests are not able to safely participate in an
activity and inform supervisor/manager. Provide assistance to injured guests
until the arrival of emergency medical services. Clean and maintain
recreational equipment and supplies.

Assist management in training, motivating, and coaching employees; serve as a
role model. Report accidents, injuries, and unsafe work conditions to manager;
complete safety training and certifications. Follow company policies and
procedures; ensure uniform and personal appearance is clean and professional;
maintain confidentiality of proprietary information; protect company assets.
Anticipate and address guests' service needs; assist individuals with
disabilities. Speak with others using clear and professional language; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others. Process orders or transactions from customers and
collect payment as necessary. Ensure adherence to quality expectations and
standards; identify, recommend, and implement new ways to increase
organizational quality. Read and visually verify information in a variety of
formats (e.g., small print). Visually inspect tools, equipment, or machines
(e.g., to identify defects). Enter and locate work-related information using
computers and/or point of sale systems. Stand, sit, or walk for an extended
period of time or for an entire work shift. Move, lift, carry, push, pull, and
place objects weighing less than or equal to ‎25 pounds without assistance and
objects weighing in excess of ‎50 pounds with assistance. Grasp, turn, and
manipulate objects of varying size and weight, requiring fine motor skills and
hand-eye coordination. Move through narrow, confined, or elevated spaces. Move
over sloping, uneven, or slippery surfaces as well as up and down stairs
and/or service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job duties as
requested.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

The St. Regis brand first established luxury hospitality more than ‎110 years
ago, with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York 's Fifth
Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today, with more than ‎40 of the best addresses around the world, St.
Regis is a place where trends are born, boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.