Security Officer

A Security Officer monitors, and observes security procedures to ensure a safe
Guest and Member experience and managing instances of undesirable behaviour.

What will I be doing?

As a Security Officer, you are responsible for monitoring and controlling
staff entrances, patrolling on a regular basis, and managing undesirable
behaviour to deliver a safe Guest and Member experience. A Security Officer
will also be required to support evacuation procedures. Specifically, you will
be responsible for performing the following tasks to the highest standards:
* Monitor and control staff entrances
* Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
* Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
* Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
* Responsible for checking goods received out of hours
* Maintain system that records the issue and receipt of departmental keys
* Operate, check and monitor the CCTV system
* Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
* Support evacuation of the hotel during fire alarm situations
* Monitor suspicious packages and be aware of bomb and terror threat procedures
* Provide secure storage for guest oversized items
* Ensure hotel facilities and function rooms remain secure and locked when not in use
* Maintain the Security Log Book and Incident Reports
* Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
* Liaise with Police in the absence of Security Team Leader
* Report any maintenance or hazard issues to the supervisor on duty
* Adhere to all Health and Safety Regulations

What are we looking for?

A Security Officer serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values that follow:
* Bachelor's Degree
* Good physical condition
* Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
* Should be well versed in local law/government regulation
* Absolute discretion and confidentiality regarding sensitive information
* Positive attitude
* Good communication skills
* Very good English language
* Excellent grooming standards
* Ability to work under pressure, keeping calm in emergency situations
* Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Previous experience in Hotel
* First Aid

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!