Senior Learning and Development Trainer-Short Term Assignment

Main Responsibilities
Short-Term Assignment from ‎3 to ‎6 Months.
* Deliver Learning and development programs for the first and middle management staff using classroom, online and blended learning.
* Design and develop customized learning solutions for all supporting functions according to the COPC min skills table.
* Develop and implement on-line L&D learning solutions accessible for first management employees.
* Administer Training and Assess Outcomes
* Develop monitoring systems to ensure that all trained employees are performing job responsibilities according to training.
* keep up to date with developments in training by reading relevant ATD articles, going to meetings and attending relevant events or courses
* research new technologies and methodologies in workplace learning and present this research to his direct manager.

Main Requirements:
* Good knowledge of instructional design theory and implementation
* Good knowledge of learning management systems and web delivery tools
* MS Office & Google suite proficiency
* Bachelor Degree or equivalent
* ‎2 - ‎3 years of work experience as a Trainer, with proven record of training delivery in contact center field.
* Attention to details
* Professional communication skills
* Strong team working skills and a collaborative approach to learning, both face-to-face and remotely
* Organizational and planning skills to manage your time and to meet deadlines and objectives
* Proactive, enthusiastic and innovative approach to work
* commitment to equal opportunities and diversity.
* strong sense of self-leadership and the ability to use it to lead by example