Unifonic is a customer engagement platform that enables organizations to
delight customers with remarkable omnichannel experiences. By unifying
communication channels, messaging apps, and chatbots, Unifonic streamlines
conversations at every touchpoint throughout the customer journey.
The Product Team at Unifonic is looking for an attentive UX Researcher who
will work across all products, implementing user research on a daily basis not
only roadmap initiatives but also proposing the core workflows of the
platform. In this role, you will work on roadmap deliverables and flow
improvement prioritization based on data and research initiatives. The
responsibilities of the UX Researcher include but are not limited to:
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