Posting Date Jun 13, 2022
Job Number 22098697
Job Category Rooms & Guest Services Operations
Location The St. Regis Almasa Hotel Cairo, New Administrative Capital,
Cairo, Egypt, Egypt VIEW ON MAP
Brand St. Regis Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
The St. Regis brand first established luxury hospitality more than 110 years
ago, with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York 's Fifth
Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today, with more than 40 of the best addresses around the world, St.
Regis is a place where trends are born, boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.
POSITION SUMMARY
As the original house of luxury, St. Regis continues to redefine modern luxury
through service. At the core is the Butler program, an icon to our heritage
and the heart and soul of new luxury. It is high-touch, personalized, creative
and original. It is brought to life by all talent but serving as the primary
face to the program is our Butler team, who are the ultimate luxury
ambassadors.
The Butler provides bespoke experiences and services to fulfill all guest
needs during pre-arrival, check-in, throughout the stay and upon departure, in
partnership with other departments in the hotel operation. This includes
coordinating efforts of Butler Valets, and verifying that other departments
supporting butler services are equipped to meet guest needs. The Butler is key
to building rapport with guests, proactively anticipate guest needs and acting
upon them where possible.
While the St. Regis brand is steeped in history with roots that can be traced
back to the early 1900s, every team member is part of a trailblazing future to
redefine modern luxury through service. The Butler's success is rooted in a
deep passion for service, uncompromising standards, the ability to anticipate
needs and impeccable interpersonal skills.
You will also be expected to create a safe work place, follow company policies
and procedures, uphold quality standards, and ensure your uniform, personal
appearance, and communications are professional. Butler team members will be
on their feet and moving around (stand, sit, or walk for an extended time) and
taking a hands-on approach to work (move, lift, carry, push, pull, and place
objects weighing less than or equal to 50 pounds without assistance). Doing
all these things well (and other reasonable job duties as requested) is
critical for Butler team members - to get it right for our guests and our
business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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