Senior Analyst, Services Project/Program Management (I6)

Services Project/Program Management Senior Analyst
It takes something special to drive the development and implementation of new
and exciting products and services. That's a job for our Services Project and
Program Management team within Professional Services. The team works closely
with sales, customer service, partners, customers and other technical support
groups in cross-functional teams. Together, they manage the lifecycle of
highly complex, high risk projects - from design to delivery.
Join us as a Senior Analyst on our Professional Services team in Egypt to do
the best work of your career and make a profound social impact.

What you'll achieve
As a Services Project/Program Management Senior Analyst, you will be
responsible for delivery of the standard project plan with minimal direction
and coordination of standard project plans for projects with lower complexity
and risk. You will work with external clients/customers from project
initiation through delivery and ensure customer happiness to achieve Total
Customer Experience (TCE).
You will:
* Prepare, maintain and submit activity progress reports and time recording/management reports to customers, management and sales in accordance with published procedures
* Provide input for revenue forecast
* Make management aware of potential issues or customer escalations and provide updates on performance
* Optimally coordinate cross functional project teams
* Be the point of contact during the project for all aspects of the engagement

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table.
Here's what we are looking for with this role:

Essential Requirements
* German speaker is a must
* ‎2 to ‎5 years of related experience
* Strong technical aptitude and customer service skills
* Ability to stay ahead of industry trends and new technologies
* Organizational and prioritization skills

Desirable Requirements
* Bachelor's degree

Here's our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital
tomorrow. Our company is made up of more than ‎150,000 people, located in over
‎180 locations around the world. We're proud to be a diverse and inclusive team
and have an endless passion for our mission to drive human progress.

What's most important to us is that you are respected, feel like you can be
yourself and have the opportunity to do the best work of your life - while
still having a life. We offer excellent benefits, bonus programs, flexible
work arrangements, a variety of career development opportunities, employee
resource groups, and much more.

We started with computers, but we didn't stop there. We are helping customers
move into the future with multi-cloud, AI and machine learning through the
most innovative technology and services portfolio for the data era. Join us
and become a part of what's next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion
Report and our plan to make the world a better place by ‎2030 here.

Application closing date: ‎30 - April - ‎2022

Dell is committed to the principle of equal employment opportunity for all
employees and to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Dell are based on
business needs, job requirements and individual qualifications, without regard
to race, color, religion or belief, national, social or ethnic origin, sex
(including pregnancy), age, physical, mental or sensory disability, HIV
Status, sexual orientation, gender identity and/or expression, marital, civil
union or domestic partnership status, past or present military service, family
medical history or genetic information, family or parental status, or any
other status protected by the laws or regulations in the locations where we
operate. Dell will not tolerate discrimination or harassment based on any of
these characteristics. Dell encourages applicants of all ages. Read the full
Equal Employment Opportunity Policy here.