IT Engineer

؜ - ؜Cairo ؜ -
Advertiser's site

Job details

Duties & Responsibilities



  • Offering helpdesk (hardware & software) to Bitunil community.

  • Implementing preventive maintenance plans to the IT resources (hardware & software).

  • Maintaining IT related resources.

  • Implementing plans for improving the IT resources environment.

  • Handling inventory of the department's computer accessories and consumables.

  • Implementing daily IT Specialist tasks.

  • Troubleshooting any problem prohibiting users from accessing network objects.

  • Utilize the tracking software for documenting problem resolutions, keeping inventory current and responding to service requests.

  • Assist in training for new Desktop technicians ensuring that they are familiar with various functions, duties, documentation and personnel to minimize interruptions to the users.

  • Maintain a strong working knowledge of all the equipment and systems supported by the IT Service Desk by keeping current with all documentation and by working with the network administration staff.

  • Utilize a good working knowledge of the operating systems and of the on-line applications to provide end-users with uninterrupted support whenever possible.

  • Adhere to schedule for on-site desktop support

  • Provide technical support for distributed computing functions and equipment, both in response to reported problems and service requests.

  • Provide follow up and progress updates to the employees.


Required Qualification


Computer Engineering background with min. ‎6 years experience in IT , proven
track record in the same capacity, excellent communication skills is required,
and good command of English. CCNA, MCSE.

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Job Summary

  • Advertiser: BituNil
  • Announcement date: 29/04/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -

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