Call Center Executive

؜ - ؜Cairo ؜ -

Job details

Job Description:
* Receive inbound calls for International & Domestic Air, Hotel booking inquiries from customers
* Answer customer queries, as well as probe the customer to obtain a full understanding of what information is being requested.
* Identifying and assessing customers' needs to achieve satisfaction.
* Make sure that all customers issues are handled.
* Provide accurate, valid and complete information by using the right methods/tools.
* Follow up (Call and Email) with customers in case of pending/escalated issues.
* Communicate clearly and effectively with customers
* Ability to multi-task, prioritize, and manage time effectively


Skills:
* Minimum of ‎6 months to ‎1-year experience in customer care
* Immediate joiners are preferable.
* Excellent communication and presentation skills
* Excellent English
* Customer orientation and ability to adapt/respond to different types of characters


Share your updated cv to [email protected]

Job Summary

  • Advertiser: Rehlat Internet and Multimedia
  • Announcement date: 29/04/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -
  • Email:

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