Recreation Experience Expert

Job Number ‎23222841
Job Category Golf, Fitness, & Entertainment
Location The Westin Cairo Golf Resort & Spa Katameya Dunes, Road ‎90,New
Cairo City, Cairo, Egypt, Egypt VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Serve as a key resource for all recreation activities facilitated on the
property. Provide information to guests about available recreation facilities,
which may include pools, beach, entertainment zone/game-room, fitness center,
and child activities center. Encourage, recruit, register, and schedule guests
to participate in recreation activities. Promote a fun and relaxing atmosphere
for guests. Promote the rules and regulations of the recreation facilities
intended for the safety and welfare of guests and members. Observe activity in
the recreational facility and respond appropriately in accordance with local
operating procedure in the event of an emergency. Provide cashier services
when working in facilities that include point of sales transactions. Assist
when hosting private functions within the recreation facilities with group
activities and events. Be aware of possible situations where guests are not
able to safely participate in an activity and inform supervisor/manager
Provide assistance to injured guests until the arrival of emergency medical
services. Clean and maintain recreational facilities, equipment and supplies.

Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow company policies and procedures;
ensure uniform and personal appearance is clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome
and acknowledge all guests according to company standards; anticipate and
address guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others; support team to reach
common goals. Process payments for rental equipment, recreation activities,
facility rentals, or retail sales. Comply with quality assurance expectations
and standards. Read and visually verify information in a variety of formats
(e.g., small print). Visually inspect tools, equipment, or machines (e.g., to
identify defects). Enter and locate work-related information using computers
and/or point of sale systems. Stand, sit, or walk for an extended period of
time or for an entire work shift. Move, lift, carry, push, pull, and place
objects weighing less than or equal to ‎25 pounds without assistance and
objects weighing in excess of ‎25 pounds with assistance. Grasp, turn, and
manipulate objects of varying size and weight, requiring fine motor skills and
hand-eye coordination. Move through narrow, confined, or elevated spaces. Move
over sloping, uneven, or slippery surfaces as well as up and down stairs
and/or service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job duties as
requested.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance
their well-being when they need it most while traveling, ensuring they can be
the best version of themselves. To achieve the brand mission of becoming the
preeminent wellness brand in hospitality, we need passionate and engaged
associates to bring the brand 's unique programming to life. We want our
associates to embrace their own well-being practices both on and off property.
You are the ideal Westin candidate if you are passionate; you are active and
take pride in how you maintain your well-being; you are optimistic; you are
adventurous. Be where you can do your best work, begin your purpose,
belong to an amazing globalteam, and become the best version of you.