Customer Delivery Associate PM _VOIS

What you 'll do

The Customer delivery Assotiate PM role exists within the Customer delivery
portfolio management unit. The Delivery organisation is part of an Agile
organisation of squads, tribes and other chapters, which design and deliver
enterprise level technology solutions to customers. These solutions primarily
consist of Unified Comms, Connectivity, Internet of Things, Managed Mobility,
Cloud and Security. The Customer delivery Assotiate PM is responsible for
owning a variety of customer delivery projects through the phases of a project
lifecycle, from initial opportunity through to successful handover into
business-as-usual operations, with a focus on meeting project commitments
through strong teamwork and pragmatism.

Key accountabilities and decision ownership:

• Fully involved in a matrix-team of multi-talented people from across geographical locations, cultures and organisations, including Vodafone, its vendors and its customers


• Deliver multi-tower technical solutions into enterprise customer estates.


• Create project plans/work packages and schedules to support and track milestone delivery, using tasks, dependencies and timeframes


• Manage the project/work packages requirements, scope and specifications


• Manage the project/work packages budget through regular finance tracking ( when necessary)

Long Description

• Manage assumptions, dependencies, risks, issues and project/work packages change within the appropriate governance and assurance frameworks


• Record project/work packages data in a central system


• Provide accurate reports on project/work packages progress to senior stakeholders within Vodafone and the customer


• Develop and maintain strong relationships with customers, suppliers and internal stakeholders


• Close projects/work packages and record lessons to promote resilience and continuous improvement


• Promote the use of digital tools over manual processes and handoffs

Core competencies, knowledge and experience:

Previous experience
* ‎1 year experience of working as a project team member in a Technology or Corporate IT Organisation (can include time as a graduate or apprentice)
Products & Solutions
* Experience with one or more of the following is desirable, but not essential: Unified Communications, Cloud, Internet of Things, Software Defined Wide Area Network (SD WAN), Fixed Line Connectivity, IPVPN, Digital Transformation (all of these are desirable, but not essential)
* Pragmatic approach to problem solving and issue resolution
* A keen interest in continuous improvement and digitisation

Long Description

Stakeholder management
* The ability to build strong relationships with customers, vendors and senior internal stakeholders
* Build strong relationships with internal customers, delivery partners and external vendors.
* A dynamic approach to leading matrix teams, with a drive towards team empowerment and self-sufficiency
* Experience of working in a highly matrixed, Agile organisation is desirable, but not essential
Communication & Language Skills
* Excellent communication and presentation skills, especially when working with remote team members, suppliers and senior stakeholders
Fluent English language proficiency , both written and spoken. Other languages
also benifical due to international customer base

Must have technical / professional qualifications:

The following are desirable, there are no must-haves
* Project Management certifications, such as PRINCE2, PMI-ACP, PMI-PMP
Experience in Waterfall, Agile, Scrum, SAFe and/or Spotify ways of working

Not a perfect fit?

Worried that you don 't meet all the desired criteria exactly? At Vodafone we
are passionate about Inclusion for All and creating a workplace where everyone
can thrive, whatever their personal or professional background. If you're
excited about this role but your experience doesn't align exactly with every
part of the job description, we encourage you to apply as you may be the right
candidate for this role or another role, and our recruitment team can help you
see how your skills fit in.

What's in it for you

Together we can