IS Network Service Manager

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You will be working as IS Network Service Manager and will be the part of
Electrification business area for Distribution Solutions division based in
Cairo, Egypt. In this role you will be reporting to Country IS Manager EL AE
& ME and will be responsible for applying strong IS infrastructure technology
knowledge and expertise to any infrastructure IS activity within all IS
process domains, especially within BUILD and RUN to support global business
needs and help solving difficult topics of IS capable to work independently.
This position reports to CIO UAE ME, Egypt N&C Africa (Electrification)

Your responsibilities

• Identifying, proposing, advising and implementing existing IS infrastructure technology in the context of IS solutions or services, sharing knowledge and depending on seniority - guiding others on implementation and operation, using understanding of existing IS infrastructure technology and business requirements


• Installing, managing, maintaining and optimizing IS solutions or services in regards of infrastructure knowledge, giving advice and supporting the installation of new IS solution or services in regards of the required infrastructure, or the changing of existing IS solutions or services


• Delivering the appropriate IS solutions or service infrastructure according to agreed Service Level Agreements (SLAs), in time, in budget and at quality


• Proactively supporting the installation, management, maintenance and optimization of internal and cross-functional processes related to IS solutions or services infrastructure requirements


• Assigning tasks, executing all actions in IS processes according to agreed RACIS specification, consulting and giving advice to ensure others comply with ABB IS Enterprise Architecture


• Providing leadership to temporary work teams, guiding and monitoring task completion, sharing expert knowledge and advising normally without carrying line responsibility


• Living ABB core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business and following all applicable legal, customer and ABB health, safety and environment requirements all the time

Your background

• Bachelor 's Degree in Electronic Engineering and Electrical Communication


• Minimum ‎5-‎10 years of hands-on experience in IT infrastructure services on a large and complex scale


• General understanding of WAN transport systems/services, telecommunications systems/service, LAN switch technology, routing protocols, is a plus, multi-vendor hardware like checkpoint firewalls, BIG IP F5 load balancers & proxy hardware, is a plus


• ITIL, CCNA, CCNP, CCNA cyber ops, MCP and PMP certifications are plus


• Fluency in English language is mandatory

Benefits

• Retirement plan

More about us

ABB's Distribution Solutions Division provides utility, industrial and
commercial customers with safe, smart and sustainable technologies for the
distribution of electricity. With ABB AbilityTM enabled digital solutions at
its core, our extensive portfolio includes distribution automation products,
switching, limiting, measuring and sensing devices, switchgear, modular
substation packages, and related services. Work model: on site #LI-onsite