Loss Prevention Officer

Job Number ‎23119482
Job Category Loss Prevention & Security
Location Marriott Mena House Cairo, ‎6 Pyramids Road, Cairo, Egypt, Egypt
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Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Patrol all areas of the property; assist guests with room access. Monitor
Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire
life safety system. Lock property entrances when required. Conduct daily
physical hazard inspections. Respond to accidents, contact EMS or administer
first aid/CPR as required. Assist guests/employees during emergency
situations. Notify appropriate individuals in the event of accidents, attacks,
or other incidents. Defuse guest/employee disturbances. Call for outside
assistance if necessary. Complete incident reports to document all
Security/Loss Prevention related incidents. Handle all interruptions and
complaints. Resolve safety hazard situations. Escort any unwelcome persons
from the property without interrupting the orderly flow of property operation.
Report to scenes of vehicle accidents/thefts. Call for assistance using proper
code responses. Complete a Loss Prevention shift summary/daily activity
report. Maintain confidentiality of all Security/Loss Prevention and property
reports/documents; release information only to authorized individuals. Conduct
investigations and gather evidence. Conduct interviews with relevant parties.

Follow all company policies and procedures; report accidents, injuries, and
unsafe work conditions to manager; complete safety training and
certifications; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; prepare and review written documents
accurately and completely. Develop and maintain positive working relationships
with others; support team to reach common goals. Comply with quality assurance
expectations and standards. Stand, sit, or walk for an extended period of
time. In addition, some states may have additional licensing/registration
requirements to be considered for this position. Read and visually verify
information in a variety of formats (e.g., small print). Visually inspect
tools, equipment, or machines (e.g., to identify defects). Enter and locate
work-related information using computers and/or point of sale systems. Move at
a speed required to respond to work situations (e.g., run, walk, jog). Stand,
sit, or walk for an extended period of time or for an entire work shift. Move,
lift, carry, push, pull, and place objects weighing less than or equal to ‎50
pounds without assistance and objects weighing in excess of ‎75 pounds with
assistance. Grasp, turn, and manipulate objects of varying size and weight,
requiring fine motor skills and hand-eye coordination. Move through narrow,
confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces
as well as up and down stairs and/or service ramps. Reach overhead and below
the knees, including bending, twisting, pulling, and stooping. Perform other
reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.