Door Attendant - Waldorf Astoria Heliopolis
A Door Attendant maintains frequent contact with Guests by welcoming them on
arrival, assisting with departures, parking Guests' cars as required,
overseeing delivery and safe keeping of luggage, and providing others services
for all Guests.
What will I be doing?
As a Door Attendant, you serve as a key connection point between Guests and
the hotel as well as other hotel departments. A Door Attendant with the hotel
property influences the Guest's first impression, and therefore, must ensure
always offer a professional and welcoming disposition. Specifically, the Door
Attendant will perform the following tasks at the highest level of service:
* Comply with Company brand standards at all times
* Welcome guests on arrival and assist with their luggage
* Maintain frequent contact with regular Guests and visitors
* Provide a driving service to Guests, as required
* Keep up to date on all hotel services as well as VIPs and special events
* Provide support to the Concierge in cases of emergency or busy operation.
* Project a professional manner with an emphasis on hospitality and guest service
* Be knowledgeable on external locations, attractions, and landmarks in the vicinity
* Project a professional manner with an emphasis on hospitality and guest service
What are we looking for?
A Door Attendant serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values that follow:
* Preferably with previous experience working within the hotel, leisure, and/or retail sector
* Preferably with valid driver's license with no outstanding driving restrictions or infringements
* Meticulous personal presentation and strong communication skills
* Strong good communication skills
* Calm, courteous, and discreet demeanor
* A good knowledge of the area and the country in general, preferred
* A passion for working on team as well as autonomously
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!
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