London Cab - Operations Manager

؜ - ؜Cairo ؜ -

Job details

Job Information


Number of Positions
‎1*
Business Line
Mobility Services
City
*Cairo
*
State/Province
*Cairo
*
Country
*Egypt
*
Zip/Postal Code
*‎11311
****


Job Description



  • Set the objectives and provide clear guidelines to the team in managing the daily operations and drive continuous improvements to the functions.

  • Assist in formulation of London Cab operational policies, procedures in alignment with the AGM regulations.

  • Review daily reservations and communicate with Fleet and stations to satisfy needed vehicles for reservations.

  • Manage the payment process in case of being a bank transfer and inform the finance department.

  • Monitor vehicle end date to manage vehicle checking in process.

  • Handle stop sell and on request and report on vehicle damages and follow up on damage and violation compensation.

  • Conduct analysis and propose recommendations regarding vehicle and Drivers' performance.

  • Handle and record customer complaint escalations.

  • Develop, coach and administer administration team performance and development plans and appraisals.


**


Requirements**
* Bachelor 's degree in Business Administration or related field.
* ‎5-‎7 years of Experience in management, operations, and leadership.
* Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
* Ability to build consensus and relationships among managers, partners, and employees.
* Excellent communication skills.
* Solid understanding of financial management.

Job Summary

  • Advertiser: Abou Ghaly Motors
  • Announcement date: 14/03/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -

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اللغة: العربيّة