Program Start Date: 5th September 2023
Location: Cairo, Egypt & hybrid
About Cisco:
It has never been a better time: to lead, inspire and innovate. Today at Cisco
we are building teams that are expanding our technological capabilities in
exciting new ways across mobile, cloud, security, IT, collaboration and big
data spaces, including software and consulting services. Through the Internet
of Everything we transform our customers' businesses worldwide. We are
pioneers and have been since the early days of connectivity. We work with
customers across all sectors so your revolutionary ideas will impact
everything from retail, healthcare, and entertainment, to public and private
sectors, and beyond. There are over 3 billion people and 10 billion connected
things in the world now, and over 50 billion estimated in the future, your
career has exponential possibilities at Cisco. Join us to collaborate with
like-minded innovators in a fun and flexible culture that has earned Cisco
global recognition as a Great Place to Work.
What you will do:
By joining the Customer Experience Delivery team you will become a trusted
advisor to our customers. You will consult with them to build a solid, long-
term relationship, providing thought leadership in solving their technology
challenges and supporting them in achieving their business outcomes. On a day
to day basis, this involves working with them directly to review their
technical business requirements in order to propose new technology designs
that will meet their current and future needs. This will involve the provision
of a range of IT consultancy services and the creation and presentation of
project documentation incorporating elements design, implementation and
testing in line with Cisco standards.
On an average day this means:
*
Building and maintaining relationships with a variety of international
customers
* Navigate customers through evolving technology and digital transformation
* Prepare customer's business and technology infrastructure for emerging trends
* Propose and review data center, cloud, network or security designs exceeding business specifications
* Install, configure, and integrate new solutions or applications of Cisco and Third Party solutions
* Keeping an eye on the ever increasing security requirements and constantly evolving threat landscape
* Manage or optimize existing network or cloud infrastructure with redundancy and risk mitigation in mind
* Solve technology and software problems that cross a broad range of technologies, help reduce risk and increase operational efficiency
* Opportunity for travel and face-to-face customer consulting as required
* Building a specialization in a specific technology, customer or market segment, based on broad general training
What we can offer you:
Participate and thrive in the Cisco team culture, built on openness and
transparency. You will spend the start of your career with Cisco on a virtual
training, where you will have the opportunity to connect with a large group of
like-minded associates from all over Europe. Through world class training you
will have the opportunity to become a leading expert in Software, Cloud,
Mobility, Security, Collaboration or Data Center. You will then move into your
permanent role where you will be given real responsibility from day one. You
will have the opportunity to combine your degree education with learnings from
our advanced training environment to build creative solutions to real business
challenges. We want you at the heart of the Cisco transformation to software,
services, and solutions. We offer a fantastic work environment while you will
receive a competitive salary and generous benefit; including ability to work
remotely and lead a balanced lifestyle.
What you will need to succeed:
*
You are excited by the fascinating world of Cisco software, security or
infrastructure solutions, and you love to see customers succeed.
* You are a recent graduate or on your final year of studies towards a degree or related program or other academic certification; equivalent experience accepted in lieu of degree
* You are able to live and work in Egypt with no additional VISA sponsorship from Cisco
* You are fluent in English and Arabic
* A technology enthusiast, enjoying talking about innovation and always keeping up with the latest technology news.
* A strong communicator with the confidence to engage and talk to a wide range of people.
* View team collaboration as instrumental to achieving success.
* Enjoy looking at practical real life challenges and think creatively to solve them.
* Approach situations with an open and curious mind, taking on challenges with an eye for opportunity.
Program structure:
*
First 6 months (together with all associates from across EMEA): full-time
virtual training, shadowing and job rotation. If you have no work experience
this will act as your transition from university campus to work life.
*
After 6 months: join the local CX team in Egypt, assuming ownership and
responsibility of regional CX deliverables and customer success, supported by
ongoing mentorship and guidance to accelerate your continuous development.
Shape solutions of real world challenges, closely mentored and integrated into
our diverse team.
Please submit your CV in English!
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the
projected hiring range for new hire, full-time salaries in U.S. locations, not
including equity or benefits. For non-sales roles the hiring ranges reflect
base salary only; employees are also eligible to receive annual bonuses.
Hiring ranges for sales positions include base and incentive compensation
target. Individual pay is determined by the candidate's hiring location and
additional factors, including but not limited to skillset, experience, and
relevant education, certifications, or training. Applicants may not be
eligible for the full salary range based on their U.S. hiring location. The
recruiter can share more details about compensation for the role in your
location during the hiring process.
U.S. employees have access to quality medical, dental and vision
insurance, a 401(k) plan with a Cisco matching contribution, short and long-
term disability coverage, basic life insurance and numerous wellbeing
offerings. Employees receive up to twelve paid holidays per calendar year,
which includes one floating holiday, plus a day off for their birthday.
Employees accrue up to 20 days of Paid Time Off (PTO) each year and have
access to paid time away to deal with critical or emergency issues without
tapping into their PTO. We offer additional paid time to volunteer and give
back to the community. Employees are also able to purchase company stock
through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their
base salary, which is split between quota and non-quota components. For quota-
based incentive pay, Cisco pays at the standard rate of 1% of incentive target
for each 1% revenue attainment against the quota up to 100%. Once performance
exceeds 100% quota attainment, incentive rates may increase up to five times
the standard rate with no cap on incentive compensation. For non-quota-based
sales performance elements such as strategic sales objectives, Cisco may pay
up to 125% of target. Cisco sales plans do not have a minimum threshold of
performance for sales incentive compensation to be paid.
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