Shisha Waiter

Posting Date May ‎24, ‎2022
Job Number ‎22085322
Job Category Food and Beverage & Culinary
Location Le M eridien Al Aqah Beach Resort, Dibba Road, Fujairah, United
Arab Emirates, United Arab Emirates VIEW ON MAP
Brand Le M eridien
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

At Le M eridien, we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative, cosmopolitan, culture seekers that appreciate sophisticated,
timeless service. We provide original, chic and memorable service and
experiences that inspire guests to unlock the destination. We're looking for
curious, creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences, we invite you to explore career opportunities with Le Meridien.

Explore our very big world*
We welcome you to join our global and diverse family. Whether you're new to
hospitality or a seasoned professional, you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.
Rewards for work, benefits for life
You'll be supported in and out of the workplace through:
* Discounts on hotel rooms, gift shop items, food and beverage
* Learning and development opportunities
* Recognition programs
* Wellbeing programs
* Encouraging management
* Team-spirited colleagues
The impact you 'll make
You know the finest details of our menu and can't wait to share your expertise
with our guests. When they dine with us, your warm greeting, flawless table
settings, and your friendly demeanor do not go unnoticed. No matter the day,
you set out to provide each guest with a dining experience that will be
remembered long after their stay .
What you 'll be doing
* Welcome guests and promptly attend to tables
* Serve food and beverages to guests making recommendations if needed
* Share your menu knowledge to assist guests with questions and special requests
* Record transactions in the MICROS system correctly and timely
* Check-in with guests to assure satisfaction with each course and beverage
* Clean tables, complete closing duties and re-stock tableware and other supplies
SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the
successful performance of the position:
Main Responsibilities
* Follow all Marriott policies and procedures
* Comply with "clean as you go" policy
* Practice safe work habits at all times
* Report to work on time and in a neat, clean and pressed uniform including name badge, Daily Basics card, pen, pad, bottle opener, lighter and pieces of cork
* Follow self-cashiering procedures
* Report problems immediately to a supervisor
* Prepares, sets up, and serves Shisha according to established standards and presentation
* Ensures that the bar is well-stocked with Shisha accessories and all necessary equipment and accessories are
* Handles guests' concerns professionally.
* Responsible for packing shishas, preparing the shisha bar, and generally keeping the bar areas clean.
* Responsible for preparing charcoal needed for shisha serve and transferring it in a safe manner
* Coordinate with the shisha supplier and outlet supervisor in maintaining the par stock of following items
Essential *Functions
* Set up the restaurant efficiently and accurately, including the tables, bar and anti-pasta/fish counter
* Actively participate in daily stand up briefings and taste panels
* Ensure knowledge of the Basic of the Day and the Food and Beverage Brand Standards, and ensure these are followed
* Handle an assigned station, and leave the floor only after permission from a supervisor
* Take and serve guest orders promptly and according to Brand Standards, sequence of service, and sales dialogue
* Be aware of any ‎86 items
* Always offer a choice of sparkling or still water
* Check back after two bites of the main course
* Crumb the table after main course or when necessary
* Change the ashtray after two butts and after putting dishes on the table
* Offer a refill when a third of the drink is left
* Clear empty glasses and dishes as necessary
* Serve all beverages in accordance with Brand Standards and Use Records
* Answer any guest questions about the menu items, daily specials and beverages, including knowledge of the ingredients, preparation methods and garnishes. Make appropriate suggestions to suit guest needs and proactively up-sell items.
* Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct.
* Operate the MICROS system accurately:
* Ensure accurate and informative punching of orders
* Have any voids or adjustments initialed by a supervisor
* Ensure the prompt bussing of tables once the guest has departed. Ensure all re-setups of tables are clean, stain free and accurate, with special attention to detail.
* Side stations must be clean and organized at all times.
* Do all necessary set-up and side work assigned.
* Each associate is expected to carry out, within their capabilities, all reasonable requests by management. This may involve working in or moving to another Food & Beverage outlet.
What we 're looking for
* Great conversational skills and teamwork-oriented
* Positive outlook and outgoing personality
* Previous serving experience is a big plus
This role requires the ability to move and lift up to ‎25 lbs. Standing,
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment, we'll
ask you to complete safety training and certification.
Connect your passions with a rewarding opportunity
You're a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us, you'll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business, opening yourself to various career
options. No matter your path, we'll make sure you feel right at home.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.