Patient Assistant

؜ - ؜Fujairah ؜ -
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Job details



  • The responsibilities of this position are to provide administrative/clerical support to the Registered / Practical Nurse in the assigned department. Provide practical, physical, and holistic support to the patients.




  • Prepares patient for the treatment by welcoming, comforting, seating, and draping patient



  • Works under the direction and supervision of a Registered or Practical Nurse/Physician and assist with the data entry, record keeping and other clerical job in the clinic

  • Escorting patients between departments / completing financial reconciliation as needed

  • To know, follow and maintain patients' rights

  • Gathering information about patients care needs and reporting to the Nurse to assist them in assessing, planning and evaluating care

  • Contributing to the maintenance of a safe and secure environment for patients and staff

  • Prepares periodic statistical reports such as quarterly clinic statistics and other statistical reports as required

  • Reports and assists with the investigation of all incidents within the workplace, including minor injuries, near hit and property damage

  • Educates patients by giving oral hygiene, plaque control, and postoperative instructions

  • Assist in documenting assigned department services by charting in patient records

  • Maintains patient confidence and protects operations by keeping information confidential

  • Maintains safe and clean working environment by complying with procedures, rules, and regulations

  • Influences and facilitates change within the department in order to improve standards of care

  • Promotes an environment that enables patient safety, independence, quality of life and health

  • Protects patients and employees by adhering to infection-control policies and protocols

  • Ensures operation of department's equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories

  • Maintains department supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies


  • Performs all duties in a professional and confidential manner




  • Auxiliary Nursing / Any Nursing Qualification



  • Minimum ‎1-‎2 year of experience in healthcare set-up

  • Innovative with strong service focused approach, interpersonal, negotiating and influencing skills

  • Excellent communication skills in English, both written and verbal

  • Must possess skills to maintain proper therapeutic relationship

  • Confident and competent to attend all the cases

  • Ability to create a welcoming atmosphere and put people at ease

  • Ability to encourage patients to develop good preventative care habits

  • Ability to quickly identify problems and determine effective treatments

  • Computer literacy

  • Maintain good appearance and proper demeanor at work.

  • Safety conscious, motivated, able to manage pressure, takes initiative.

  • Is service oriented and customer focused
    Fluent in English & Arabic (preferable)

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Job Summary

  • Advertiser: NMC Healthcare
  • Announcement date: 16/09/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Fujairah
  • Salary: -
  • Phone number: -

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