Service Advisor

؜ - ؜Fujairah ؜ -
Advertiser's site

Job details

JOB OBJECTIVE
* Scheduling appointments
* Documenting vehicle concerns
* Selling service and repair work
* Initiating automotive services and repairs
* Ascertaining vehicle performance problems and service requests
* Verifying warranty and service contract coverage
* Developing estimates
* Writing repair orders
ROLES & RESPONSIBILITIES



  • Estimating the cost and time needed for a wide range of repairs

  • Welcoming customers and discussing their needs

  • Answering customer inquiries, either in person or on the phone

  • Develop repair estimates by taking the cost of materials, supplies, and labour into consideration

  • Prepare repair orders by detailing the vehicle's problems or symptoms

  • Connecting customers to the right auto technician

  • Test-driving vehicles to confirm the customers' vehicle is repaired as needed

  • Maintaining automotive records by keeping track of problems and corrective actions
    QUALIFICATIONS, EXPERIENCE & SKILLS
    Minimum Qualification: Diploma
    Minimum Experience: ‎3

  • Job Specific Skills:

  • Strong communication skills, both written and verbal

  • Strong customer service skills in order to handle customer complaints and questions effectively

  • Critical thinking, organization, time management and problem-solving skills to perform their job successfully

  • Knowledge of digital technology including the ability to use the internet and the appropriate software

  • Ability to interpret technical terms to the customers

  • Patience to cope with different customers' personalities

  • Decision-making skills

  • Proficiency with industry-specific software

  • Analytical thinking

Report abuse

Job Summary

  • Advertiser: Al Mulla Group
  • Announcement date: 26/09/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Fujairah
  • Salary: -
  • Phone number: -
  • Email:

    Show email

More jobs like this

Service Advisor
Fujairah
15/07/2023

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and h…

Service Advisor (Arabic Speaker)
Fujairah
01/05/2022

We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and…

SERVICE ADVISOR
الإمارات
10/05/2022

Job Description ## **Acts as dealer 's service representative to the customer and customer's representative to the service shop** Vehicle/service customer reception Advise customers about necessary service for routine maintenance Prepare work order (job card) for needed repair, showing parts, ti…

Service Advisor
جدة
20/05/2022

#### **Job Requirements** * Saudi National is preferred * Bachelor Mechanical Engineer Degree or Equivalent Education * **Having the membership of SCE (Saudi Council of Engineer)** * Experience in same field 3 up to 5 Years * High Discipline and punctuality * Extensive Mechanical and E…

Service Advisor
Dubai
04/07/2022

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and h…

Service Advisor
Ajman
12/07/2022

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and h…

Service Advisor
Abu Dhabi
04/07/2022

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and h…

Service Advisor
Dubai
10/04/2023

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and h…

Service Advisor
Dubai
12/04/2023

### **Job Information** Industry Automotive City Dubai State/Province Dubayy (Dubai) Country United Arab Emirates Zip/Postal Code 337-1500 ### **Job Description** * Receives & serves customers' following companies' & manufacturers' procedures in order to sustain a positive service experience to e…

Service Advisor
Dubai
26/05/2023

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and h…

اللغة: العربيّة