Commercial Equipment Supervisor

؜ - ؜الغردقة ؜ -

Job details

Functional Responsibilities:


Field Operations:
* Lead and support the CTS technical team in the assigned geographical region.
* Receive all CTS related Customer Service tickets (Installations, De-Installations and Corrective Maintenance).
* Schedule and assign daily visits based on technicians ' availability, service level agreements and urgency.
* Conduct double\coaching visits to monitor performance and provide guidance.
* Conduct audit\back-check visits to ensure service completion, assess equipment condition as well as the documentation completeness and accuracy.
* Conduct market visits with Sales team to create close alignment and partnership.
* Report system (Service Excellence & SAP) related incidents to Business Process Management and follow-up until resolution.
* Process all fleet related expenses (maintenance and fuel) on SAP and monitor expenditure.
* Ensure safety procedures are followed in site\on-road and process accident related information on ARISO.


Warehouse Management:
* Responsible for Equipment and Spare Parts warehouse management.
* Conduct regular physical counts and ensure zero discrepancy in warehouse, workshop and service vans.
* Manage service vans as mobile warehouses (‎2 - ‎7 mobile warehouses).
* Process all warehouse related transactions; receiving and issuing on Service Excellence
* Working closely with the Logistics & Support Manager to ensure full compliance with safety, storage and cleaning guidelines.
* Working closely with the Logistics & Support Manager to ensure full compliance with minimum stock levels.
Responsible for the damaged equipment scrapping and while keeping parts that
can be re-used


of Hires Needed


‎1
Hiring Manager
van Velzen, Jan
Job Requirements
Education, Certifications and Licenses:
* High Institute, Diploma or equivalent
* Profound knowledge of Cooling Systems
* Basic Warehouse Management is a plus
Knowledge and Experience:
* ‎3+ years doing the same or similar
* ‎1+ years in a leading role
* Good command of English

Job Summary

  • Advertiser: AlAhram
  • Announcement date: 13/09/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: الغردقة
  • Salary: -
  • Phone number: -

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