Jeep and Alfa Romeo - Front Desk Administrator

Job Information

Number of Positions
‎1*
Business Line
Automotive
Required Skills
front desk
City
*Obour *
State/Province
*Cairo *
Country
*Egypt *
Zip/Postal Code
*‎11311 ****

Job Description

• Greets customers and determines the nature of their visit.


• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.


• Answers incoming phone calls. Directs caller to the appropriate department or individual or takes a thorough message.


• Communicates with callers and visitors in a professional, friendly and efficient manner.


• Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.


• Enters data into prospect tracking system and runs prospect reports for managers weekly.


• Communicates messages to the appropriate parties on time.


• Types of memos, correspondence, reports and other documents.


• Assists service customers during the morning and evening service rush whenever possible.


• Assists with clerical duties as requested.


• Maintains a professional appearance.


• Other tasks as assigned.

**

Requirements**
* Bachelor 's degree in any discipline.
* ‎0-‎3 years of experience in a customer-focused role.
* Positive attitude and good communication skills.
* Excellent English communication.
* Commitment to delivering a high level of customer satisfaction.