Crew Controller

؜ - ؜Sharjah ؜ -

Job details

Date: ‎02-Jun-‎2022
Company: Air Arabia PJSC (G9)
Location: Sharjah, AE
Country: AE


Job Purpose


To manage and control the published crew rosters of Air Arabia aiming for the
achievement of a minimum of ‎99.9% On Time Performance on daily basis related
to the scope of Crew Planning Control with full compliance to regulations and
policies in place.


Key Result Responsibilities



  • Validates and reviews regularly the compliance to relevant policies and regulations of the published crew pairings and published crew rosters.

  • Coordinates with relevant departments ensuring that all Air Arabia flights to be operated are completely covered with qualified crew members and standard crew complement.

  • Creates, modifies and/or adjusts the crew pairings and crew rosters to cater to ad-hoc flights, flight re-routings, training activity revisions, absences and other disruptions affecting the published crew rosters with the goal of optimizing the crew utilization at the best and most applicable way.

  • Manages and coordinates with relevant sections/teams the adjustments required in the crew member's line training rosters ensuring it remains on track with completion target; e. g. familiarization and check flights, annual line checks, line release checks, IOEs, recurrent trainings, etc..

  • Ensures that all adjustments in published crew rosters are relayed to the crew members ahead of time; e.g. crew member on home standby must be upgraded to open flight/s at least 13Hrs prior to flight's ETD.

  • Prepares, validates and transmits necessary pre-departure documents and authority required information; e.g. crew APP/APIS, crew list.

  • Participates in identifying improvements/adjustments required in the current processes or procedures, and in the productivity systems used by the team; e.g. crew management system, communication tools, reporting tools

  • Prepares and transmits on time all required reports; r the background for delayed flights relevant to Crew Planning and Control scope; absences to respective line managers, etc.

  • Maintains and updates the crew database records including crew qualification records as received from authorized sources.

  • Complies with approved processes and procedures in order to attain the minimum agreed daily OTP relevant to Crew Planning and Control scope.

  • Communicates on time to all support teams the required assistance; e.g. crew transportation, crew documents processing & release monitoring, hotel accommodation, deadhead seat blocking & booking, and crew status in order to maintain seamless routine crew control execution

  • Reviews, validates and implements legal and compliant crew swaps.


Qualifications (Academic, training, languages)



  • Bachelor's degree in Information Technology, Aviation related fields or equivalent is preferred.

  • High School or diploma in a related field (aviation/transportation management) is acceptable if combined with related working experience.

  • Basic knowledge in using crew management systems, productivity tools; MS Word, MS Excel, MS Outlook

  • Very good written and verbal communication skills.

  • Fluent in English Language.


Work Experience



  • Minimum ‎1 year work experience in aviation industry; experience in crew control or similar task involving crew member transactions are desired.

  • Familiar with regulatory requirements like CAR-OPS ‎1; particularly FTL and Rest Periods

  • Demonstrates effective interpersonal skills; a team player capable of supporting teams.

  • Possesses good organizing, time, and change management skills.

  • Multi-task oriented with high attention to details.

  • Dependable, self-initiative, takes ownership, and displays energy and enthusiasm.

  • Capable of identifying irregularities and recommending solutions

  • Flexible, demonstrates quick response to frequently changing schedules and ad-hoc scenarios.

Job Summary

  • Advertiser: Air Arabia
  • Announcement date: 02/06/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Sharjah
  • Salary: -
  • Phone number: -

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